Toyota of Montgomery
Montgomery, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 255 reviews
Luis was friendly, courteous, professional, concerned about meeting customer 's interests and concerns, helpful, realistic, empathetic, and down to earth. about meeting customer 's interests and concerns, helpful, realistic, empathetic, and down to earth. More
Josh: cheerful, professional. Waiting room: lpleasant hostess with beverage and snack; bright, airy space. Many repairs and checks done in one visit. Efficient and car drove bette Waiting room: lpleasant hostess with beverage and snack; bright, airy space. Many repairs and checks done in one visit. Efficient and car drove better. Thank you, Josh! More
Is a great person , very honest . I liked that . I recommend to my family is I liked that . I recommend to my family is More
Mr. Lawrence gave me great service. He is a very busy employee. He found what I needed employee. He found what I needed More
Had a very good service experience. Paco kept me informed of tire options due to my damaged tire. He was very cordial and I would recommend him. Paco kept me informed of tire options due to my damaged tire. He was very cordial and I would recommend him. More
Service Advisor Karsen was excellent, as always! I’m a very detailed person. I thought that my “engine problem” would be noted on my work order/invoice for my documentation. The refreshment lady I’m a very detailed person. I thought that my “engine problem” would be noted on my work order/invoice for my documentation. The refreshment lady was very nice, coming up to me in the waiting area, offering coffee & crackers & with a smile…That’s never happened to me before in my many years at the Toyota dealership. Concerning servicing: My wait was 4 hours, but I’m a patient man. After any work or adjustments needed, I would expect everything to be moved back in its place/position as found. My most disturbing item was my front passenger seat being reclined ALL the way back to max position. My assumption is that the mechanic/tech was taking a nap or resting in my car! …If so, that’s not acceptable! When car was parked at the customer bay, it was left on. My headlights and fog lights were in the on position. Drivers’s seat was left moved up forward…I’m 6’-4”. Airflow was turned off. Under hood, near radiator filler, splashes were at several different areas & dried as white marks. Fuse box was not fastened into place at rear hinges. Fingerprints/grease marks were left on chrome trim. All servicing as requested seems to be completed. Some of my findings may seem petty, but when I buy a $52,000 new vehicle, I take pride in it. I hope this survey will help to make a positive difference. More
Had a great experience at Toyota Montgomery. Sidney was a great help in getting maintenance on my car repaired. Sidney was a great help in getting maintenance on my car repaired. More
I came in to have routine service done on my car. Paco was my service rep... he was efficient and informative. All went well on this service appointment. Paco was my service rep... he was efficient and informative. All went well on this service appointment. More