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Toyota of Midland - Service Center

Midland, TX

4.4
217 Reviews

217 Reviews of Toyota of Midland - Service Center

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July 28, 2023

Excellent customer service and rapid service . So professional and polite people.I”ll go back again !!! More

by elymay17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 31, 2023 -

Toyota of Midland responded

Thank you for the review on your experience! We appreciate your wonderful feedback.

July 17, 2023

Staff were all friendly. April was extremely courteous and explained the process of getting your car serviced, where to wait, and what to expect. More

by mburley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April and Jeff
Jul 18, 2023 -

Toyota of Midland responded

Thank you for the review and wonderful feedback on your experience!

July 05, 2023

I purchased a used car with an agreement to complete some maintenance work. Work was only half completed despite paperwork stating what was agreed upon. The kid in the service department was lazy, rude, and More

by Hocdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Jul 10, 2023 -

Toyota of Midland responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to address any issues or concerns.

Jul 10, 2023 -

Hocdoc responded

I reached out to a manager. He didn’t care. I reached out to an assistant manager. She also didn’t care.

June 18, 2023

Very professional. -15 thousand mile check, oil change and had me on my way in 30 minutes More

by Johnhalwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

June 17, 2023

Eric Barrera is our preferred service advisor. Curteous and knowledgeable. Service including state inspection is done well and quickly. More

by Jancweaver46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shara Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

May 27, 2023

Honest, respectful, trustworthy. ...not one bad experience since 2015. My Rav4 is 7 years old and paid for, I could choose somewhere else for oil change, news tires, repair, but I do More

by vscott1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Daley
May 30, 2023 -

Toyota of Midland responded

Thank you for the review and feedback on your experience at our dealership!

May 01, 2023

They are always quick on serving my car and getting it done. When you get an oil change they also check, air filter, wipers, fluid and tires. Great place. More

by Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Cabezuela
May 01, 2023 -

Toyota of Midland responded

Thank you for the review on your recent visit! We are so glad that our team could assist you.

March 23, 2023

Friendly, responsive management and the best service adviser, James. Glad to be associated with this dealership taking care of my car needs. More

by skhughes080254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James , service advisor
Mar 23, 2023 -

Toyota of Midland responded

We are glad that we could provide you with such a positive experience!

January 05, 2023

Service work was thorough, fast and reasonably priced. I was able to work while waiting too! Friendly office More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jan 05, 2023 -

Toyota of Midland responded

Thank you for your review Steve!

December 30, 2022

Great place to get your vehicle serviced. Friendly staff fast service and reasonable prices. I highly recommend you go to Toyota of Midland to get your vehicle serviced. More

by andrewpafford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 30, 2022 -

Toyota of Midland responded

Thank you for the review and recommendation Andrew!

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