217 Reviews of Toyota of Midland - Service Center
Staff were all friendly. April was extremely courteous and explained the process of getting your car serviced, where to wait, and what to expect. April was extremely courteous and explained the process of getting your car serviced, where to wait, and what to expect. More
I purchased a used car with an agreement to complete some maintenance work. Work was only half completed despite paperwork stating what was agreed upon. The kid in the service department was lazy, rude, and maintenance work. Work was only half completed despite paperwork stating what was agreed upon. The kid in the service department was lazy, rude, and passive aggressive and had no interest in resolving the issue. The assistant manager also had no interest in addressing poor performance from staff. More
Very professional. -15 thousand mile check, oil change and had me on my way in 30 minutes -15 thousand mile check, oil change and had me on my way in 30 minutes More
Eric Barrera is our preferred service advisor. Curteous and knowledgeable. Service including state inspection is done well and quickly. Curteous and knowledgeable. Service including state inspection is done well and quickly. More
Honest, respectful, trustworthy. ...not one bad experience since 2015. My Rav4 is 7 years old and paid for, I could choose somewhere else for oil change, news tires, repair, but I do ...not one bad experience since 2015. My Rav4 is 7 years old and paid for, I could choose somewhere else for oil change, news tires, repair, but I don't. Service is exceptional! They do not do anything that is not needed to make a dollar. They tell you their recommendations and talk it over with you. I never feel pressured. Once I arrive, they greet me with courtesy and text with a number I can reach them at any time. They offer coffee, water and more. It is comfortable in the waiting room...I catch up on TV since I do not have cable at home :) I will not go anywhere other than Toyota in Midland. They have my loyalty when it comes to my next new Rav4 or ? for the third time and my service. Thank you Midland Toyota and to James Daley (JD) for the service today with new tires and being honest with my other concerns and giving me assurance for my travel plans. More
They are always quick on serving my car and getting it done. When you get an oil change they also check, air filter, wipers, fluid and tires. Great place. done. When you get an oil change they also check, air filter, wipers, fluid and tires. Great place. More
Friendly, responsive management and the best service adviser, James. Glad to be associated with this dealership taking care of my car needs. adviser, James. Glad to be associated with this dealership taking care of my car needs. More
Great place to get your vehicle serviced. Friendly staff fast service and reasonable prices. I highly recommend you go to Toyota of Midland to get your vehicle serviced. Friendly staff fast service and reasonable prices. I highly recommend you go to Toyota of Midland to get your vehicle serviced. More