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Toyota of Midland - Service Center

Midland, TX

4.3
219 Reviews

219 Reviews of Toyota of Midland - Service Center

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November 21, 2023

i got 22 black tundra , the took off my truck bed cover and destroy by they drilled the hole all on bed cover, they said that recall , told me wait for toyota give me new one , i wait and wait 6 months i c More

by kv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lady i forgot her name
November 20, 2023

They made it easy before a holiday to get an appointment. Service was taken care of on time and and promptly! More

by dbrock6097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I had an exceptional experience at Toyota of Midland thanks to Ryan. His dedication and willingness to assist were truly remarkable. Ryan went above and beyond to ensure all my needs were met. His exper More

by jared.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Prince
November 08, 2023

Toyota of Midland is a good dealership. The service department is efficient and the employees are courteous. The wating time for an oil change and maintenance service was one hour. More

by PLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 23, 2023

Great customer service walked in n and out clean no time wasted explained all details done to my truck More

by Pphinojosa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 26, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

October 11, 2023

I needed an oil change and it seems like I’m aways too busy to do that. Today I was driving by the Toyota dealership on my way home. I stopped and asked how long it would take. They said 25 minutes a were More

by Mark N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kittley
Oct 16, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

October 05, 2023

Friendly Sales and Service Advisors Service tickets often are not completed ie Oil Changes and Tire Rotations…next service is not posted on sticker, tires are not inflated properly, computers not reset for n More

by mcdocktor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, Brandon Granado
Oct 06, 2023 -

Toyota of Midland responded

We are sorry that your experience was not 5 star worthy. Please reach out to us and ask for management to discuss any concerns.

September 18, 2023

Very friendly staff from the sales department to the service department. I feel they have my best interests at heart. More

by kevin williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 20, 2023 -

Toyota of Midland responded

Thank you so much for the review!

August 26, 2023

Always prompt and polite. I usually have to remind them to Serrano the maintenance page and they always do. Been a good place. More

by wazaponing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 28, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

August 14, 2023

Great customer service i was ver impress with all the representative of the dealer . Thank you More

by Jotolpar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
Aug 16, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!