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Toyota of Midland - Service Center

Midland, TX

4.3
219 Reviews

219 Reviews of Toyota of Midland - Service Center

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February 15, 2020

Mr. Rayos made an unnecessary and unprofessional comment when I asked if toyota had complimentary car washes for vehicles with service plans and he replied “Mrs. Salcedo, no don’t I also have a hard time wa More

by Familycars
Recommend Dealer
No
Employees Worked With
Lupe Rayos
Feb 18, 2020 -

Toyota of Midland responded

We apologize that you are unhappy with your recent experience at our dealership. We would never want a customer visiting our store to feel anything but welcomed and appreciated. If you are still experiencing concerns about your visit, please contact our dealership and ask for Management. Sincerely Toyota of Midland.

February 15, 2020

I bought my truck here and I take it here for fast quick service. Asked to get it vacuumed while in for service and it was free! More

by Tacomadude18
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Toyota of Midland responded

Thank you so much for the review of us here at Toyota of Midland.

February 15, 2020

Terrible quality of service. Overall poor attitude and left me with an incomplete service until I inspected their work. They left my oil pan skid hanging off by one bolt. Technician told me “we’re working More

by LeaTroy
Recommend Dealer
No
Employees Worked With
Daniel Renteria
Feb 18, 2020 -

Toyota of Midland responded

We apologize that you are unsatisfied with your experience at our dealership. Quality is a top priority to us at Toyota of Midland. We work to insure all service is completed in a timely manner and done correctly. We appreciate your feedback on your recent experience. Please contact our store and ask for our Service Manager. Thank you.

February 15, 2020

This is my best truck and the service is one of the best here in midland, Texas. The guys have help me a lot 02/15/2020 More

by Glenn Ray
Recommend Dealer
Yes
Employees Worked With
Lupe in service, Marlon Jameson
Feb 17, 2020 -

Toyota of Midland responded

Thank you Glenn for your review!

February 15, 2020

Love this place , always great service and friendly atmosphere , for my first coupon for oilchange , keep them coming and I’m here to stay !!! Cynthia Welch was my service advisor she was awesome More

by Shazaam73
Recommend Dealer
Yes
Employees Worked With
Cynthia Welch
Feb 17, 2020 -

Toyota of Midland responded

Thank you so much for your review of us at Toyota of Midland.

February 15, 2020

Great service personnel . Very attentive staff. I also like the location of the dealership, very easy to access from any part of the area/ city. More

by pepe2161
Recommend Dealer
Yes
Employees Worked With
Marlon Jameson, Daniel Renteria
Feb 17, 2020 -

Toyota of Midland responded

Thank you for your review. If there is anything else that our team can help you with, please let us know!

February 13, 2020

I called and the girl was very kind and friendly. The service was amazing and quick. I really appreciated that since I use my car for my business and time is money. Thank you. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Michael Kittley
Feb 14, 2020 -

Toyota of Midland responded

Thank you for the review Sue!

February 13, 2020

The service was quick and staff were friendly and polite. Always a good experience when I come to get our vehicles serviced. Also it’s nice to have snacks and drinks while you wait. More

by devin5069
Recommend Dealer
Yes
Employees Worked With
Lupe Reyes
Feb 14, 2020 -

Toyota of Midland responded

Thank you for your review Devin. We value your feedback and are happy to know that our team could help you!

February 12, 2020

Scheduled an appointment but was running behind. They were still able to get me in for service. Really helpful and took care of my vehicle. Only thing I would recommend is having a small play area for sm More

by Lety.hamilton
Recommend Dealer
Yes
Employees Worked With
Amanda Anderson
Feb 13, 2020 -

Toyota of Midland responded

Thank you for the review. We appreciate the feedback and are so glad that our team could help you!

February 12, 2020

Service department was great today we were to have appointment at 1:30 but we are from Lubbock and needed to get back it was about 10:30 and they got us right in. They did oil change, wheel rotation a More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Don’t know the man that helped us. He told me his name but I don’t remember
Feb 13, 2020 -

Toyota of Midland responded

Thank you for the review. We are glad to know that our Service Team could help you!

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