Toyota of Midland - Service Center

Always quick service and friendly service staff! I bought my Toyota in Odessa but always service it in Midland because it is easy and quick. my Toyota in Odessa but always service it in Midland because it is easy and quick. More

They didn’t catch the nail in my tire the first two times I brought it. They kept telling me the pressure is dropping because it’s cold outside. The pressure doesn’t drop by 10 in only one tire. The third ti I brought it. They kept telling me the pressure is dropping because it’s cold outside. The pressure doesn’t drop by 10 in only one tire. The third time I brought it in (I was due for a tire rotation), I told them it’s still leaking air. Once again, they tell me nothing is wrong. They finally sent it back to the tech and he found a nail. (It’s been 4 months at this point that I’ve been driving with a nail in the sidewall of my tire). I also had them look at my door lock. They spilled purple oil/lubricant over my floor mat from this. I brought it to their attention when I came back for them to replace the tire and door lock. They said they would clean it up. They didn’t. Had my dog gotten into this, it could have killed her. After 2.5 hours of waiting, I go look for my car and they weren’t even going to replace the correct tire. I asked to speak with Michael the manager, and he was able to help me out. As for the others, they were all walking around eating lunch from the back. Not even bothering to check on my car for me. I had to tell them he was replacing the wrong tire. I wish I could remember the name of the service advisor. Lucky for them. More

Always there when I need them I don't often need my Prius or Highlander Hybrid serviced, (other than normally scheduled maintenance) but when I do, I know I can count on Lupe and I don't often need my Prius or Highlander Hybrid serviced, (other than normally scheduled maintenance) but when I do, I know I can count on Lupe and the rest of the service dept. to do the job promptly. and correctly. More

I appreciated the transportation from the dealership to my home and the ride back to pick my car up. All work was done in a short time and reasonably priced. my home and the ride back to pick my car up. All work was done in a short time and reasonably priced. More

Great experience, quick service, Katherine Riddle kept me update on the progress. Ms Riddle has scheduled a quick appointment for brake replacement on my vehicle. update on the progress. Ms Riddle has scheduled a quick appointment for brake replacement on my vehicle. More

The dealership did a good job of meeting me at my vehicle when I arrived today. The gentleman that helped me was very respectful as well. when I arrived today. The gentleman that helped me was very respectful as well. More

I always get fast and efficient service at Toyota of Midland which is why I prefer to get my service done there. I recommend Toyota of Midland. Midland which is why I prefer to get my service done there. I recommend Toyota of Midland. More

Brought daughters RAV 4 in for recall and even though the service department was very busy they managed to deliver on all they had promised. service department was very busy they managed to deliver on all they had promised. More

Lupe Rayos provided me with super awesome service. Extremely knowledgable and very courteous. Thanks you Toyota of Midland, I'll be sure to visit again. Extremely knowledgable and very courteous. Thanks you Toyota of Midland, I'll be sure to visit again. More

I came in for maintenance check & inspection. Lupe Rayos is ALWAYS very helpful, positive & gives the BEST Customer service and takes pride in his job. is ALWAYS very helpful, positive & gives the BEST Customer service and takes pride in his job. More