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Toyota of Midland - Service Center

Midland, TX

4.3
221 Reviews

221 Reviews of Toyota of Midland - Service Center

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March 18, 2021

Always a good experience. Quick and efficient with nice service people though out. Never any problems and I don't dread coming to have work done. More

by mmwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Mar 19, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

March 16, 2021

Always a good experience. Staff is pleasant and professional. The assistant service manager knew exactly what I needed and advised me where I could save on upcoming service. I look forward to a lon More

by jdpenick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Mar 17, 2021 -

Toyota of Midland responded

Thank you so much for the review! Please let us know if there is anything else that we can help you with in the future.

March 13, 2021

Fantastic, reliable, and honest. I am so glad that they are my choice and I trust them with my vehicle. I trust the service department. More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos Service Department
Mar 15, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you.

March 02, 2021

Took my Toyota pickup for an oil change and tire rotation and after 40 minutes my vehicle was done. Thanks Michael for doing this in a timely manner. More

by psel55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael ?
Mar 02, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that our team can do for you.

February 13, 2021

Michael in service was personable, professional and helpful. Everyone at this service center was polite, careful with my car and made sure I had what I needed to make my visit a good one. Thank you. More

by sandigv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Daniel Renteria
Feb 15, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

February 09, 2021

Made an appointment for a recall. Dropped the vehicle off and got a call a few minutes later trying to add other service. I declined. 30 minutes later got a call that the part for the recall will have to be More

by Cody1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Daley, David Konz
Feb 09, 2021 -

Toyota of Midland responded

Cody, we apologize that you are unsatisfied with your recent visit. We appreciate the feedback and will work to improve in the future. If you have any concerns regarding your visit, please contact our Service Manager Pat to discuss. Thank you.

February 06, 2021

Quick and efficient. Everyone works together and timely getting my oil change done for me. Will come here again. Thx for servicing my Lexus and caring about the customer and our needs. More

by sharley04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kittley 654 on my ticket
Feb 08, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you.

February 05, 2021

Wonderful service. Everyone was so friendly and helpful! I don’t know the names of all who helped me. Amy was the person I worked with most. Kudos to all! More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 05, 2021 -

Toyota of Midland responded

Thank you for the review Ron! We are so glad that our team could help you. Please let us know if there is anything we can assist you with in the future.

January 26, 2021

Had great services and was out in less than an hour. Service Department understood my issues and provide great response and excellent results at a fair price. Thank to your staff! More

by Billryan50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Jan 26, 2021 -

Toyota of Midland responded

Thank you for the feedback on your recent visit. We are so glad that our team could help you!

January 26, 2021

Thanks to Andrew Watt in your Service Center, getting my tire replaced on my leased vehicle was actually a pleasant experience. He was polite, honest and professional. More

by Toyota Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Alvarado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shara Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could assist you.

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