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Toyota of Midland - Service Center

Midland, TX

4.4
217 Reviews

217 Reviews of Toyota of Midland - Service Center

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February 13, 2021

Michael in service was personable, professional and helpful. Everyone at this service center was polite, careful with my car and made sure I had what I needed to make my visit a good one. Thank you. More

by sandigv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Daniel Renteria
Feb 15, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

February 09, 2021

Made an appointment for a recall. Dropped the vehicle off and got a call a few minutes later trying to add other service. I declined. 30 minutes later got a call that the part for the recall will have to be More

by Cody1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Daley, David Konz
Feb 09, 2021 -

Toyota of Midland responded

Cody, we apologize that you are unsatisfied with your recent visit. We appreciate the feedback and will work to improve in the future. If you have any concerns regarding your visit, please contact our Service Manager Pat to discuss. Thank you.

February 06, 2021

Quick and efficient. Everyone works together and timely getting my oil change done for me. Will come here again. Thx for servicing my Lexus and caring about the customer and our needs. More

by sharley04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kittley 654 on my ticket
Feb 08, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you.

February 05, 2021

Wonderful service. Everyone was so friendly and helpful! I don’t know the names of all who helped me. Amy was the person I worked with most. Kudos to all! More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 05, 2021 -

Toyota of Midland responded

Thank you for the review Ron! We are so glad that our team could help you. Please let us know if there is anything we can assist you with in the future.

January 26, 2021

Thanks to Andrew Watt in your Service Center, getting my tire replaced on my leased vehicle was actually a pleasant experience. He was polite, honest and professional. More

by Toyota Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Alvarado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shara Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could assist you.

January 26, 2021

Had great services and was out in less than an hour. Service Department understood my issues and provide great response and excellent results at a fair price. Thank to your staff! More

by Billryan50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Jan 26, 2021 -

Toyota of Midland responded

Thank you for the feedback on your recent visit. We are so glad that our team could help you!

January 18, 2021

Great Service Department. Friendly and courteous staff. Very prompt in getting my car scheduled for service and being serviced. I highly recommend this service department at this dealership. More

by haplanny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Riddle five stars
Jan 18, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could assist you. Please let us know if there is anything else that we can do for you.

January 15, 2021

Very helpful. We were on the road from Phoenix with 7 hours of driving to go. Had to get a hotel and was able to make online appointment for first thing the next morning. Under $200 and back on the roa More

by Patientangel17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel was not the one that helped us, young man checked us in and then young girl with a ponytail through her hat. Good people!, Daniel Renteria
Jan 15, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review! We are so glad that our team could help you.

January 08, 2021

People are very nice here, and the waiting area is pleasant. I've never had any issues with this dealership. I would highly recommend them. More

by pamarka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Jan 08, 2021 -

Toyota of Midland responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

December 28, 2020

The service department staff were prompt, and courteous as they always are. The service area was clean and well maintained. My oil change and maintenance service took less than an hour. I will continue t More

by steverogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Dec 29, 2020 -

Toyota of Midland responded

Thank you for the review Steve! We are so glad that our team was able to help you with your vehicle.

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