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Toyota of Midland - Service Center

Midland, TX

4.3
219 Reviews

219 Reviews of Toyota of Midland - Service Center

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May 04, 2021

the dashboard light for maintenance service had been on for weeks and I trusted its accuracy telling me it was time for an oil change. But the service rep Andrew caught that i have another 5,000 miles bef More

by ahale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Service rep.
May 04, 2021 -

Toyota of Midland responded

We are so glad that our team could assist you. Thank you for the review!

April 28, 2021

Brought my Four Runner in because there was a recall on the fuel pump. Lupe in the service department helped me out and got everything taking care of for me. He is always so nice and i always call him when More

by Heather_nicole22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Apr 28, 2021 -

Toyota of Midland responded

Thank you for the review Heather! We are so glad that our Service Team could assist you. Please let us know if there is anything that we can help you with in the future.

April 22, 2021

They forgot to tie battery down, took all the stuff out of the glove box and just threw it in the back seat and they didn’t hook the window washer hose back up. They had vehicle for about 3 weeks before th More

by jflatimer81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 23, 2021 -

Toyota of Midland responded

Thank you for the rating on your experience. If you have any issues or concerns regarding your visit, please contact our dealership. Thank you.

April 19, 2021

Oil Change, bulb replacement and tire repair.Always Oil Change, bulb replacement and tire repair. Always GREAT customer service!!! Lupe is always so helpful, professional and treats you like family. More

by bcota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Apr 19, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our Service Team could assist you.

April 16, 2021

Customer service was the best. My new tire had a flat and was still under warranty. They had to order the tire. When the tire came in, I was called and I went and got it changed over to a new tire. Service w More

by g2tebo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Apr 16, 2021 -

Toyota of Midland responded

We are so glad that our team could help you with your tire. Thank you for the review!

April 02, 2021

Very impressed with Lupe Rayos, Assistant service Manager. He was diligent in answering our warranty question related to previous repair to the XREAS system. Also, kept me informed by phone and text More

by backroads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Apr 02, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can assist you with in the future.

March 27, 2021

Went in to get my car inspected, and to get some new wiper blades. It was a very short wait, and I was then able to get my license tags from the county. Thx. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Mar 29, 2021 -

Toyota of Midland responded

Thank you so much for the review! We are so glad that our team could assist you. If there is any way that we can help you in the future, please let us know.

March 20, 2021

I bought my Toyota in another state, but I use Toyota of Midland for service because since 2010 they have serviced my Mom's Prius. They are fair, efficient, and friendly. I drive two hours to take my new More

by KronInTexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Renteria
Mar 22, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team has been able to help you with your vehicle's service.

March 18, 2021

Always a good experience. Quick and efficient with nice service people though out. Never any problems and I don't dread coming to have work done. More

by mmwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Mar 19, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

March 16, 2021

Always a good experience. Staff is pleasant and professional. The assistant service manager knew exactly what I needed and advised me where I could save on upcoming service. I look forward to a lon More

by jdpenick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Mar 17, 2021 -

Toyota of Midland responded

Thank you so much for the review! Please let us know if there is anything else that we can help you with in the future.

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