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Toyota of Midland - Service Center

Midland, TX

4.3
221 Reviews

221 Reviews of Toyota of Midland - Service Center

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July 31, 2021

I have been buying my vehicles from Toyota of Midland for many years. I appreciate the staff and quick service. I was there for oil change and decided to buy a new Rav 4. More

by h_richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team has had the opportunity to assist you throughout the years.

July 30, 2021

Went in this morning for inspection and 25k service. James got me in and out in record time. He answered my questions in a polite and professional manner. I always use Toyota Midland to service my Highl More

by findlcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 30, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review and feedback on your experience!

July 28, 2021

Throughout the years Toyota of Midland has earned my trust. When my cars have had mechanical problems, the problems were diagnosed correctly and repair work was done efficiently. More

by Tumbleweedtexas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Service Management
Jul 28, 2021 -

Toyota of Midland responded

Thank you so much for the review! We are so glad that our team could assist you.

July 26, 2021

Paid $900.00 thinking my car is fix but it turns out mechanic misdiagnosed my car then today mechanic checked my car and the problem was elsewhere, manager was almost going to do the right thing but lik More

by Gear Jammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen Mitchel
Jul 28, 2021 -

Toyota of Midland responded

We are sorry to hear that you are unsatisfied with your experience. Unfortunately, we are unable to find you in our system. We would love the opportunity to review and address these concerns regarding your visit. Please contact our dealership and ask for our General Manager. Thank you.

Jul 28, 2021 -

Gear Jammer responded

No…!!!! He/She can call me

July 19, 2021

Service and maintenance people always courteous and helpful - work is always done in a timely manor and willing to answer questions- covers all work completed on vehicle to assure my satisfaction! More

by Ackt6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - can’t recall name
Jul 19, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything that we can help you with in the future.

July 19, 2021

They were efficient and quick. It is easy to get service. You drive up, wait for tech to come, then they take your information to take your vehicle for service. They have a nice waiting area in which to wait More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 19, 2021 -

Toyota of Midland responded

Thank you for the review David! We are so glad that our team could help you. Please let us know if we can assist you in the future.

July 08, 2021

Eric in service explained parts and costs before proceeding. Very helpful and courteous. Always take good care of both my Prius and I. Thank you. More

by ode2joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Brandon
Jul 09, 2021 -

Toyota of Midland responded

Thank you for the review on your recent service visit!

July 08, 2021

Dealership always treats me well. Service is done professionally and promptly. Wait time always surprises me with its shortness. They have always done a great job for me. More

by dmccollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Toyota of Midland responded

Thank you for the review on your visit to our dealership!

June 24, 2021

Very efficient and friendly service staff. Work done right the first time. More

by wrevansii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review!

June 23, 2021

Always have a great experience with the folks in services More

by dan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know... service dept
Jun 23, 2021 -

Toyota of Midland responded

Thank you for the wonderful review Dan!

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