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Toyota of Midland - Service Center

Midland, TX

4.3
219 Reviews

219 Reviews of Toyota of Midland - Service Center

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August 31, 2021

Most expensive service department is Texas hands down. Took my tundra in for a simple oil change. They charged me $186 when we had called another Toyota dealership and they were half the price. Never goin More

by artmery71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Sep 02, 2021 -

Toyota of Midland responded

We here at Toyota of Midland make quality customer service our top priority and we are sorry to hear that you are not satisfied with your recent visit. We work hard to insure our prices are viable based on our market. Our team works to get vehicles in and serviced as quickly as possible without compromising on the quality. We apologize that you have these concerns regarding your service. Please contact our dealership and ask for Pat Brooks to discuss your experience.

August 27, 2021

The service department doesn’t do a good job they told The service department doesn’t do a good job they told me that my cabin filter & my air filter were good and right after they did the service I chec More

by oscarvillanueva0506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Sep 02, 2021 -

Toyota of Midland responded

Oscar, we apologize for any issues during your visit. Please reach out to our dealership and ask for Pat Brooks to discuss these issues.

August 27, 2021

Thank you toyota of Midland! Had my car serviced today and had great Service! Had a new service advisor James Daley, very helpful and knowledgeable! I hated to hear my old service advisor Lupe Rayos was More

by Abaeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Daley
Aug 31, 2021 -

Toyota of Midland responded

We are so glad that our team could assist you. Thank you for the review!

August 17, 2021

Great service, friendly and efficient staff! I’m very satisfied with this dealership. I find the forty mile one way trip to be worthwhile for peace of mind that the job has been done correctly. More

by TKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Luisa Ramos
Aug 17, 2021 -

Toyota of Midland responded

Thank you for the review on your experience!

August 16, 2021

Their service is always prompt. They looked after a warranty job for me immediately. I would gladly recommend them for any friends looking for Toyota vehicles. They have made the purchase and the sales More

by Leschied.clarence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica
Aug 16, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review on your experience! We are so glad that our team could assist you.

August 11, 2021

I gave them short notice, they gave me a short wait. More

by robertapdunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 11, 2021 -

Toyota of Midland responded

Thank you so much for the review on your experience!

August 05, 2021

Responsive to your calls. They set up convenient appointments and call/text several temi sets. Vehicle is always like I left it after service. More

by probinson0328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Dams and James Daley
Aug 05, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review and feedback on your experience.

August 02, 2021

They were kind, honored their word and their coupons on the Toyota Midland website, and they offered to shuttle me back and forth as the repair took several hours. They kept in touch as the work took a lit More

by 2008Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Mitchell
Aug 03, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review on your experience!

July 31, 2021

I have been buying my vehicles from Toyota of Midland for many years. I appreciate the staff and quick service. I was there for oil change and decided to buy a new Rav 4. More

by h_richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team has had the opportunity to assist you throughout the years.

July 30, 2021

Went in this morning for inspection and 25k service. James got me in and out in record time. He answered my questions in a polite and professional manner. I always use Toyota Midland to service my Highl More

by findlcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 30, 2021 -

Toyota of Midland responded

Thank you so much for the wonderful review and feedback on your experience!

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