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Toyota of Midland
Midland, TX
429 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 429 reviews
July 14, 2022
So Sad and a total representation of how far America has fallen. I see a new Toyota I want and fill out the form on their website... a dealer calls me, nice guy, and then tells me the pickup is in stock an fallen. I see a new Toyota I want and fill out the form on their website... a dealer calls me, nice guy, and then tells me the pickup is in stock and we arrange to meet later that day. On the sticker their is a fee for $5,895 that reads "Add-ons & Dealer Fees". I asked him what add-ons made up the $6k. He quickly responds, "That's a market adjustment price that we add to all our vehicles but we're one of the few dealerships that is honest and upfront about it." "Honest and upfront"? I laughed, "You have the price intentionally mislabeled and disguised as value to the vehicle when it's not... you're exactly the opposite of honest and upfront." He then quickly replied, "This car is worth more money once you drive it off the lot so it's only fair we don't lose money." Again, I laughed, "Interesting, in all the years I've purchased vehicles - never once did any dealership in the country have a discount line item on the price because once I drove it off the lot it was worth less than what I paid for... but now, Toyota of Midland makes the decision to screw their local customers over?" Conversely, I drove over to Lithia Toyota in Odessa and their actually selling their new cars at MSRP and without a "market adjustment (screw our customers)" price. I purchased the vehicle from Lithia and gave them a 5-star review. Toyota of Midland represents the worst kind of business tactics and people in this country. It's sad they're praying on the local Midland/Odessa community and, as always, these types of tactics hurt the disadvantaged people the most - people that are desperate for a a new vehicle and get prayed on by companies like this. More
by Magnum
Employees Worked With
I do not remember his name and I certainly didn't keep his business card
June 17, 2022
Knowledgeable, Friendly I have never been disappointed. Great customer service and not a lengthy visit. Great customer service and not a lengthy visit. More
by aa69941
Employees Worked With
Other Employees :
Herman Cabezuela
