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Toyota of Midland

Midland, TX

4.5
420 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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800 North Loop 250 West

Midland, TX

79703

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Showing 420 reviews

July 05, 2023

I purchased a used car with an agreement to complete some maintenance work. Work was only half completed despite paperwork stating what was agreed upon. The kid in the service department was lazy, rude, and More

by Hocdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Jul 10, 2023 -

Toyota of Midland responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to address any issues or concerns.

Jul 10, 2023 -

Hocdoc responded

I reached out to a manager. He didn’t care. I reached out to an assistant manager. She also didn’t care.

June 18, 2023

Very professional. -15 thousand mile check, oil change and had me on my way in 30 minutes More

by Johnhalwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

June 17, 2023

Eric Barrera is our preferred service advisor. Curteous and knowledgeable. Service including state inspection is done well and quickly. More

by Jancweaver46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shara Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

May 27, 2023

Honest, respectful, trustworthy. ...not one bad experience since 2015. My Rav4 is 7 years old and paid for, I could choose somewhere else for oil change, news tires, repair, but I do More

by vscott1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Daley
May 30, 2023 -

Toyota of Midland responded

Thank you for the review and feedback on your experience at our dealership!

May 01, 2023

They are always quick on serving my car and getting it done. When you get an oil change they also check, air filter, wipers, fluid and tires. Great place. More

by Georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Cabezuela
May 01, 2023 -

Toyota of Midland responded

Thank you for the review on your recent visit! We are so glad that our team could assist you.

March 23, 2023

Friendly, responsive management and the best service adviser, James. Glad to be associated with this dealership taking care of my car needs. More

by skhughes080254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James , service advisor
Mar 23, 2023 -

Toyota of Midland responded

We are glad that we could provide you with such a positive experience!

March 20, 2023

I purchased a Toyota Camry on 03/10/2023. On 03/20/2023 I am still loving my new Toyota Camry. It drives smoothly, with fantastic gas mileage. I’ve put over 1,000 miles on the car and have More

by R. Sykes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe the loan officers name was Robert Ramirez. I'm not certain but certainly not someone listed here.
Mar 20, 2023 -

Toyota of Midland responded

Thank you so much for the wonderful review and feedback on your experience.

January 05, 2023

Service work was thorough, fast and reasonably priced. I was able to work while waiting too! Friendly office More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jan 05, 2023 -

Toyota of Midland responded

Thank you for your review Steve!

December 30, 2022

Great place to get your vehicle serviced. Friendly staff fast service and reasonable prices. I highly recommend you go to Toyota of Midland to get your vehicle serviced. More

by andrewpafford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 30, 2022 -

Toyota of Midland responded

Thank you for the review and recommendation Andrew!

December 20, 2022

Excellent customer service including purchase, routine service, repairs, scheduling. Everyone contacted has been very knowledgable, and very efficient. I highly recommend Toyota of Midland. More

by Ed2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Service Managers, Brandon Granado
Dec 21, 2022 -

Toyota of Midland responded

We are so glad that we could assist you. Thank you for the recommendation!

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