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Toyota of Midland

Midland, TX

4.4
421 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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800 North Loop 250 West

Midland, TX

79703

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Showing 421 reviews

August 17, 2017

Best Service Department This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fa More

by JI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
Aug 22, 2017 -

Toyota of Midland responded

Thanks for giving us honest feedback! Let us know if there is anything else we can do.

July 28, 2017

Quick easy very painless Very convenient and fast not to many questions . Very honest staff and professional at all times . I never felt the need to worry about being defensiv More

by Smelltwn84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Crawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Toyota of Midland responded

We're happy that you had a wonderful experience with us! Please come back and see us soon!

July 13, 2017

Salesman was most helpful To tell the truth, I wasn't impressed by the dealership overall. The sales manager seemed mostly disconnected plus the owner walked by and didn't ackn More

by Bill W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2017 -

Toyota of Midland responded

Thanks for visiting us for your vehicle purchase! Please come back and see us anytime!

May 18, 2017

Unproffesional I negotiated the purchase if a vehicle from this dealership (Rudy) over the phone. I received the Buyers Order via email and provided my credit car More

by TRD Pro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2016

Willingness to correct problems I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appre More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (I think, could be wrong about the name)
August 14, 2016

Above and beyound I just bought a Toyota Highlander XLE. Did not know how to work it and the salesmen came to my house, to show my wife and I. I can not say enough go More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Credit manager but solely VQ
Aug 19, 2016 -

Toyota of Midland responded

We thank you for your kind comments and for taking the time to submit your review. Sharing your positive experience and recognition means a lot to us as we strive to deliver the BEST dealership experience that we can. Please let us know if there's anything else you need while enjoying your new Highlander!

May 14, 2016

Cars listed on their website may not be on their lot... I visited this dealer to see a used car they had listed on their website. Upon arrival, the salesman informed us the car was actually located at a sis More

by Jdrum1
Recommend Dealer
No
Employees Worked With
Not sure
May 20, 2016 -

Toyota of Midland responded

We are sorry for the inconvenience and we appreciate that you drove 20 miles to see a vehicle at our dealership. It is a general practice in the automotive industry to have all the vehicles for a multi-dealership organization listed on one single car dealership’s website. We found that it is the best way to service our customers with the full selection of vehicles available for them to choose from. All of the vehicles on our website are available for sale from Toyota of Midland. One policy that Toyota of Midland has that is different from most other dealers is: NO written commitment to buy and NO deposit is required from you if you would like to see any of the vehicles in person. We will make arrangements for you or anyone else to see the unit in person with NO commitment to buy and NO deposit from you. Just let us know and we’ll be happy to work for you. Sincerely, Management - Toyota of Midland.

May 27, 2016 -

Toyota of Midland responded

We are sorry for the inconvenience and we appreciate that you drove 20 miles to see a vehicle at our dealership. It is a general practice in the automotive industry to have all the vehicles for a multi-dealership organization listed on one single car dealership’s website. We found that it is the best way to service our customers with the full selection of vehicles available for them to choose from. All of the vehicles on our website are available for sale from Toyota of Midland. One policy that Toyota of Midland has that is different from most other dealers is: NO written commitment to buy and NO deposit is required from you if you would like to see any of the vehicles in person. We will make arrangements for you or anyone else to see the unit in person with NO commitment to buy and NO deposit from you. Just let us know and we’ll be happy to work for you. Sincerely, Management Toyota of Midland.

May 10, 2016

Beyond Accommodating Beyond accommodating, Victor Quinonez was very friendly not only knowledgeable but very understand and helpful. as someone who does not know much abou More

by I like turtles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016 -

Toyota of Midland responded

Thank your for sharing a great experience at Toyota of Midland! Our goal is to deliver the best dealership experience possible!

April 08, 2016

great job Great sales person. I pretty sure his name was Keefers. The manager was Arnie Zarate. Will definitely buy from them again. I purchased a 2011 Toyota T More

by Bill Lamberti
Customer Service
Recommend Dealer
Yes
Employees Worked With
Arnie Zarate
February 18, 2016

excellent Excellent customer service and great service and very timing manner and great atmosphere and great prices . Everybody was friendly and helpful and kn More

by mejaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Lopez, Lupe Rayos
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