Toyota of Midland

WORST BUYING EXPERIENCE EVER!!!! 👎🏻👎🏻👎🏻👎🏻 George S. Was my Sales person and completely took advantage of my age, lack of buying experience, and credit situation. I will never recommend this de George S. Was my Sales person and completely took advantage of my age, lack of buying experience, and credit situation. I will never recommend this dealership to nobody. This is the type of dealership that gives it’s Industry a horrible reputation. After giving the sales person, finance, and dealership a bad survey I never received not even an email let alone a phone call asking what went wrong or how they could fix it. They simply don’t care. I left the GM Michael F. Three voicemails and not even a bother to call back. The Sales person didn’t even bother to call me to let me know that my plates came in!! This place is a joke. Go to Lithia in Odessa and save yourself the headache. I’d give this place -5 Stars if I could. More

Baldo is an honorable and honest man To be quick Baldo is an honorable man, that happens to sell Toyota vehicles. If you're in the market for a Toyota give Baldo a shot at it To be quick Baldo is an honorable man, that happens to sell Toyota vehicles. If you're in the market for a Toyota give Baldo a shot at it More

Excellent people to do business with We had a great time yesterday buying our new tundra from this dealership. Friendly professional staff. We will continue to enjoy the Toyota Tundra we We had a great time yesterday buying our new tundra from this dealership. Friendly professional staff. We will continue to enjoy the Toyota Tundra we bought for a long time. Thanks Toyota! More

Sneaky Only concerned about their bottom line - not obtaining life long customers - which we would have been after driving our other Toyota over 200k miles. Only concerned about their bottom line - not obtaining life long customers - which we would have been after driving our other Toyota over 200k miles. Wanted us to think they were working with us but did not come off the sticker price even $1, just extended our loan term to make our payment lower. Will not be a repeat customer. TRIED CALLING MANAGEMENT - FELT UNIMPORTANT. You won’t be hearing from us. More

Waste of time! Waste of money if you buy. . I came in Nov. 14. I talked to Victor I believe, he was ok, kinda stupid if the thought he was going to burn us the way he tried to but he gets a so . I came in Nov. 14. I talked to Victor I believe, he was ok, kinda stupid if the thought he was going to burn us the way he tried to but he gets a solid B- for effort. I know its not his fault, he is just a pawn working for your sales manager. He had to try. Well, we settled on a 2017 toyota tundra 1794 trim. You guys ran our credit, we qualified for the % 0.09 financing and your salesman goes to the back gets the offer and it's worse/higher than the sticker price. You can imagine how disappointed we were. After promising we could shave a little off, you guys raise the price on me during negotiations. That is a complete waste of my time. I know you can't appreciate what someone else's time worth , it's obvious by the way you handle your business. So here is the best part, your salesman gives me the offer sheet for the truck at $53995 after a $2000 "discount". Funny thing was the truck was already at $53,000. So I told him that would not work and I scratched out that price and I wrote $46,500, give me that and I sign that contract right there that instant. I would have even let you make money on the back end by buying your overpriced extended warranty and service package. That's $3,500 Right there. Then there is gap, and the step rails I bought and the low jack . I wanted that too. xxxx thats $4600 you would have made. Instead of being reasonable, your salesman laughed. He laughed...as if I was wasting his time. So I walked out your disrespectful business. The next day I drove to San Antonio and I bought the same tundra for $45,800. I got a good laugh out of that. your lying , disrespectful dealership tried to take me for an extra $7000. All I can say is the 5 hour drive to San Antonio was well worth it. BTW I'll prove every last word I said with pictures of the truck and contract and every form I signed. You will know I am not lying. Everyone will know it. You might think you got a bunch of stupid oil field workers you can push around and over charge just cause you can but I'm not one of them. Also, I'd be glad to hear your explanation or excuse for the way we were treated and/or the huge price difference between you and San Antonio. I hope you are satisfied with my reason for the one star. If not I can post the contract to be used as a visual aid More

The perfect Dealership to shop for top quality vehicles! From start to finish every employee was friendly and the hospitality was very warm and inviting. A "special thanks" to Victor Quinonez and James Walke From start to finish every employee was friendly and the hospitality was very warm and inviting. A "special thanks" to Victor Quinonez and James Walker their superb professionalism was greatly appreciated they both made it for a pleasant shopping experience! Would recommend Toyota of Midland, Texas to anyone whos shopping for a vehicle new or used their selection and service are completely outstanding! More

Poor experience, except servie. We are glad to have a drivers Manuel, on our Toyota Camry Hybrid. High ratings, we love the automobile. The service on our hail damage to We are glad to have a drivers Manuel, on our Toyota Camry Hybrid. High ratings, we love the automobile. The service on our hail damage to small part of car was excellent. Rudy showed me around, Service department, waiting area. Rudy helped me position drivers seat, . That's about all. The closer of our car loan said to give Rudy a good rating on Toyota survey, which we have never received. I spoke with the general manager after receiving a letter with the incorrect e-maill, I called him to let him know that Rudy had not contacted me. The lettr asked if he had & said to call. A later conversation this man chewed me out, kept talking about giving them a bad review. I talked with Kevin Wilson, the dealership. No satisfaction. My husband & I were taken back by the very uncalled conversation of the general manager. I reported this to Toyota. I said general manager needed to be fired, or return any money made from the sale of my trade in and profirs on the purchase of ournew carbe refunded. Shamrful behavior. More