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Toyota of Midland

Midland, TX

4.4
421 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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800 North Loop 250 West

Midland, TX

79703

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Showing 421 reviews

February 22, 2020

This dealership is great as for as sales goes. But service dept. For oil changes sucks! You have to beg for them to change it. This is on a 5 year Camry. We have bought 7 vehicles from them. This was More

by carolyn_morris13
Recommend Dealer
No
Employees Worked With
Service mgr
Feb 25, 2020 -

Toyota of Midland responded

Carolyn, we deeply apologize that your are unhappy with your recent service visit. We want to help insure all customers are satisfied with their experience no matter what they come to our dealership for. If you are still experiencing some issues, please contact our store and ask for our service manager. Thank you.

February 22, 2020

Good, fast and easy to deal with. I have to change the anticipated purchase date and the sales staff was very accommodating. I’d use them again. More

by Lynntelk
Recommend Dealer
Yes
Employees Worked With
Kyle Bachman, Daniel Renteria, George Sisneros, Herman Cabezuela
Feb 24, 2020 -

Toyota of Midland responded

Thank you for the review Lynn. We appreciate your feedback!

February 20, 2020

Sale person was great. Good experience. I would like to say that the car was not detailed very well. The inside window was very dusty. With the time they took we expected it to be done right. More

by Gaylefincher
Recommend Dealer
Yes
Employees Worked With
Cody Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Feb 21, 2020 -

Toyota of Midland responded

We apologize for the issues you experienced and appreciate the feedback. We are happy to know that our team was able to help you! Thank you for the review!

February 20, 2020

Not happy with service and warranty Air injection system) warranty was extended to 10 yrs/ 150k and my truck is 25k over and no warranty info was mentioned in the 10 yrs of me getting service at deal More

by Greg
Recommend Dealer
No
Employees Worked With
Kathryn
Feb 21, 2020 -

Toyota of Midland responded

Greg, we deeply apologize that you are unsatisfied with your experience with our dealership. We would love to discuss the issues you have had with you and learn more about the situation. Please contact our store and ask for Management. Sincerely Toyota of Midland

February 20, 2020

I have gotten fantastic service at Toyota of Midland! So thankful they put customers first! Carl Beale was a very pleasant Service Advisor to work with. More

by conniestall
Recommend Dealer
Yes
Employees Worked With
Carl Beale
Feb 20, 2020 -

Toyota of Midland responded

Thank you for your review Connie. We are so glad that our team could help you!

February 19, 2020

My Family&I always get treated with great respect and service,on each & every visit on all of our vehicles.awesome dealership& staff.At Toyota of Midland. More

by Sildia.alvarado88
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl in service,, Kyle Bachman, Marlon Jameson, Daniel Renteria, Daniel Rodriguez
Feb 20, 2020 -

Toyota of Midland responded

Thank you for your review. We are so glad that our team could help you!

February 19, 2020

I’m a returning customer. Today’s visit was not successful. I’m a returning customer. Today’s visit was for scheduled maintenance. This visit, as with other appointments, was how service should be at any dealer More

by gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Anderson, David (Service Dept).
Feb 20, 2020 -

Toyota of Midland responded

Thank you for your review. If there is anything else that our team can help you with, please let us know!

Feb 27, 2020 -

gb responded

My 2018 Toyota Camry XSE could not be reprogrammed with Apple CarPlay at the Midland Toyota dealership, even though I was assured it could be done. I was able to get the Apple CarPlay upgrade at Toyota of Odessa. Also, I received an email from Toyota of Midland, stating I did not show for the appointment. I signed in when I arrived. I signed out when my car was released to me. Check your records.

February 18, 2020

Initially was very bad-salesman felt smoking was more important that assisting me. Informed manager and he tried to make up for this humiliation and he was successful. More

by Tarzan
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Baltier, Carlos Garcia
Feb 19, 2020 -

Toyota of Midland responded

We, apologize for the issues you experienced while visiting our dealership. We appreciate the feedback and are happy to know our team could help you!

February 18, 2020

This Toyota Seercice Center gives an amazing fats servive. The guy that attended me wa very polite and friendly. Thank you for your service and keep that great job!!! Five Stars!!! More

by Ispaguil1952
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Feb 19, 2020 -

Toyota of Midland responded

Thank you for your review of us here at Toyota of Midland.

February 18, 2020

They do a great job of getting my vehicle in and out. I have been using them over 2 years now. They have me out in under a hour most times for an oil change. I swapped vehicles to a non Toyota. I still tak More

by Sledge_4308
Recommend Dealer
Yes
Employees Worked With
Kathryn Riddle
Feb 19, 2020 -

Toyota of Midland responded

Thank you for your review. We are so glad that our team could help you!

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