Toyota of Midland

Jordan was very prompt, courteous, and helpful throughout this whole process. He was flexible, attentive, and made a stressful process easy! Would definitely recommend him to all of my friends and family. 10 this whole process. He was flexible, attentive, and made a stressful process easy! Would definitely recommend him to all of my friends and family. 10/10! More

Jordan was very helpful and worked with our needs. Fastes car buying experience we've ever had. Thank you for the great customer service from everyone! car buying experience we've ever had. Thank you for the great customer service from everyone! More

Completely awful experience: REPEATED (4x) overpromise and under-delivery on requested information and return communication from sales rep Robin, and her “manager“, Chris. Insight: IMMEDIATELY after a and under-delivery on requested information and return communication from sales rep Robin, and her “manager“, Chris. Insight: IMMEDIATELY after a vehicle showed up on my purchase watchlist, I called and made a full price offer to buy it, along with an extra warranty and protection packages, if available from this dealership. The vehicle was a 2015 GMC Yukon XL Denali 4WD with the miles/trim/packages criteria I was looking for (AT listingId 552694070). 24 hours after waiting, I’m informed by email it’s in the shop having a recall cured. Fine, let me know about putting down a deposit or financing. Another EIGHT hours of waiting, called and left voicemails with reception. Promises for callback, LIES! Copied to people and phone called, more than eight communications over 48 hours, nothing wasted promises on taking a deposit or putting my name on the vehicle. I made it clear from the beginning that was my goal and there is 0% chance anything was miscommunicated (listened to my own call recordings!) Finally, on the third day of attempting to purchase the vehicle, I called and requested an escalation for a callback. Was able to schedule a time to speak with someone on the phone (Chris), who informed me the vehicle was then “under contract”. COMPLETE GARBAGE! IMHO: Just a bunch of lazy, mediocre employees at a half-grade car-lot. Big waste of time for professionals looking to do business and spend money. More

This was the best car-buying experience I’ve ever had! Jordan was exceptional and even drove my car to me in Austin! I had recently had a very negative experience at another dealership, and it was so nice Jordan was exceptional and even drove my car to me in Austin! I had recently had a very negative experience at another dealership, and it was so nice to deal with professionals. From the first phone call to the delivery of my car, the whole Toyota team could not have done a better job. This will be the dealership we use from now on! Thank you, Jordan! More

Service On time service, called for appointment and we were at Toyota within one hour and vehicle was inspected, tires rotated and battery checked,all complet On time service, called for appointment and we were at Toyota within one hour and vehicle was inspected, tires rotated and battery checked,all completed within the first hour. We will continue to use Toyota Of Midland; we have owned Camry's since 1985 and have had good service all these years! More

Very good dealership, the people were very nice. Very clean building also the bathroom was very clean. The test drive was very good , the car salesmen was very polite . clean building also the bathroom was very clean. The test drive was very good , the car salesmen was very polite . More

Good overall experience no pressure and very informative. The process was easy and painless. I will definitely be coming back for any future needs that I may have. The process was easy and painless. I will definitely be coming back for any future needs that I may have. More

The service at Toyota is always quick and pleasant... friendly people and dependable service.... I highly recommend Toyota of Midland for all your automotive needs. friendly people and dependable service.... I highly recommend Toyota of Midland for all your automotive needs. More

James was amazing. He was helpful and helped me out tremendously. He made it work for me and what I could do. I will rwcommend him and be back myself. tremendously. He made it work for me and what I could do. I will rwcommend him and be back myself. More

Great job. Made me feel very comfortable They were very Great job. Made me feel very comfortable They were very knowledgeable and helpful at every turn can not say enough nice things about them very prof Great job. Made me feel very comfortable They were very knowledgeable and helpful at every turn can not say enough nice things about them very professional and helpful More