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Toyota of Midland

Midland, TX

4.4
422 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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800 North Loop 250 West

Midland, TX

79703

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Showing 422 reviews

December 09, 2020

Have been going there for years. Good service always. Have owned 3 tundras 2 Tacoma’s 2 land cruisers and 1 camary all have been very reliable cars More

by shaneogl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Renteria
Dec 09, 2020 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you. Please let us know if there is anything else that we can assist you with.

December 07, 2020

Great Place for Servicing your Toyota. Listen to what you are telling them and they advise as to what is needed and get it fixed. Highly recommend! More

by TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Dec 07, 2020 -

Toyota of Midland responded

Thank you so much for the review! We are so glad that our team could assist you. Please let us know if there is anything else that we can do for you.

December 03, 2020

The first time I used Midland Toyota for a service on my car they were horrible took two hours! The girl helping me was very rude and I had a appointment and two young children with me so it was a nightmare More

by Heather_nicole22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
Dec 03, 2020 -

Toyota of Midland responded

Thank you so much for the review Heather! We are so glad that our team could assist you. If there is anything else that we can help you with, please let us know.

December 03, 2020

It’s always a pleasure to work with the service department! Always friendly, prompt and easy to get my 4 runner and Lexus serviced here!! More

by Laura mccabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Dec 03, 2020 -

Toyota of Midland responded

Thank you so much for the review! We are so glad that our team could assist you.

November 25, 2020

Fast and friendly service. Thank you. My wife and I had our cars serviced at the same time. We had coupons and paid far less than I had planned. More

by jeepman19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of my service advisor.
Nov 25, 2020 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you.

November 23, 2020

Jordan is awesome. Always takes the time to go over every detail and will go beyond and above to help you get into the car/truck that fits your needs More

by servant2asavior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

November 19, 2020

I love Toyota of Midland. They have always been kind, done good work, in and out as soon as possible. And on occasion have coupons one can use. Thank you for your integrity. More

by rcrogers5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Kittley
Nov 19, 2020 -

Toyota of Midland responded

Thank you so much for the review! Please let us know if there is anything else that we can do for you.

November 19, 2020

This dealership isn't even worth a lengthy review. The only person I've dealt with that has been a pleasure to work with is Robin Mayberry. They don't deserve her! More

by intakecooling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Crawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Carrasco
Nov 20, 2020 -

Toyota of Midland responded

We are sorry to hear that you are unsatisfied with your experience. If you have any concerns, please contact our dealership to discuss your situation further. Thank you.

Nov 20, 2020 -

intakecooling responded

That's the problem. I've been to the dealership, chatted on your website, emailed numerous individuals there and even filed a complaint with the BBB. None of that prompted anybody to call. I was completely ignored. With that said, Cody called today and apologized and explained the situation. That's all I wanted. Still, the dealership screwed up the deal because they claim I didn't supply the original title for my trade...which I did and signed in the finance office. Anyway, the worst part is that I found a salesperson I liked and am already in the market for another vehicle. Guess where I'm NOT going.

November 11, 2020

Baldo Duarte @ Toyota of Midland made my vehicle purchase easy and hassle free. I am extremely satisfied with the service and attention I received during and after my purchase. If you are looking for a vehic More

by Jonathan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baldo Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bachman
Nov 11, 2020 -

Toyota of Midland responded

Thank you for the review Jonathan! We are so glad that our team could help you. If there is anything else that we can do for you, please let us know.

November 10, 2020

Was great working with Jordan. Made purchasing from long distance painless. Zero issues and great price. Highly recommend in the future, especially for buying remotely. More

by Pcporte.dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that our team can do for you.

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