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Toyota of Midland

Midland, TX

4.4
426 Reviews
The staff at Toyota of Midland is here to help you purchase a new or used Toyota in Midland and beyond. When you visit our Toyota dealership you can expect superior customer service. With years of experience and training, the Toyota of Midland team will get you into a Toyota car, truck, van or SUV that will seem as if it was built just for you. We serve the Permian Basin, West Texas, Midland, Odessa, West Odessa, Greenwood, Stanton, Big Spring, Andrews, Kermit, Crane, McCamey, Lubbock, and Lamesa.
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800 North Loop 250 West

Midland, TX

79703

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Showing 426 reviews

March 02, 2021

Took my Toyota pickup for an oil change and tire rotation and after 40 minutes my vehicle was done. Thanks Michael for doing this in a timely manner. More

by psel55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael ?
Mar 02, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that our team can do for you.

February 13, 2021

Michael in service was personable, professional and helpful. Everyone at this service center was polite, careful with my car and made sure I had what I needed to make my visit a good one. Thank you. More

by sandigv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Daniel Renteria
Feb 15, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

February 09, 2021

Made an appointment for a recall. Dropped the vehicle off and got a call a few minutes later trying to add other service. I declined. 30 minutes later got a call that the part for the recall will have to be More

by Cody1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Daley, David Konz
Feb 09, 2021 -

Toyota of Midland responded

Cody, we apologize that you are unsatisfied with your recent visit. We appreciate the feedback and will work to improve in the future. If you have any concerns regarding your visit, please contact our Service Manager Pat to discuss. Thank you.

February 07, 2021

We showed up late in the day and were greeted by Aaron Trujillo. I made sure we were not to late and he said we were fine. We were treated very well during the whole process and were never rushed. We e More

by Larry.torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Trujillo
Feb 08, 2021 -

Toyota of Midland responded

Thank you for the review Larry and congrats on the new 4Runner!

February 07, 2021

The service at Toyota of Midland is second to none -- very fast and reliable. I have been using Toyota of Midland for many years for both service and purchase of new vehicles. They are great. More

by jerrylancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Granado, Daniel Renteria
Feb 08, 2021 -

Toyota of Midland responded

Thank you so much for the review Jerry! Please let us know if there is anything else that we can do for you.

February 06, 2021

Quick and efficient. Everyone works together and timely getting my oil change done for me. Will come here again. Thx for servicing my Lexus and caring about the customer and our needs. More

by sharley04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kittley 654 on my ticket
Feb 08, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that our team could help you.

February 05, 2021

Wonderful service. Everyone was so friendly and helpful! I don’t know the names of all who helped me. Amy was the person I worked with most. Kudos to all! More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 05, 2021 -

Toyota of Midland responded

Thank you for the review Ron! We are so glad that our team could help you. Please let us know if there is anything we can assist you with in the future.

February 04, 2021

Great service. My battery went bad after a few months. They replaced it no problem and no cost to me. Very nice people to deal with. More

by lucus89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Renteria
Feb 04, 2021 -

Toyota of Midland responded

Thank you for the review! We are so glad that that our team could help you.

February 01, 2021

This will be the 4th vehicle I have bought from Jordan and he is always extremely helpful in helping me find exactly what I'm looking for. He always goes above and beyond. More

by maria.lucatero79
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Toyota of Midland responded

Thank you for the review Maria! Congrats on the new vehicle.

February 01, 2021

Very good team work. Their time management during processing documents is fast, and they work along with the customer irregardless of good credit or not. More

by Quinter stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan LaFranca
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

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