Toyota of Merrillville
Merrillville, IN
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Horrible! This dealership is one of the worst when taking your car in for service! They will try to get you to agree to very expensive maintenance and it becam This dealership is one of the worst when taking your car in for service! They will try to get you to agree to very expensive maintenance and it became so expensive, that we started going to a reliable mechanic. It also kept us from buying a Toyota when we have been Toyota customers since 1988, no longer. We left the Toyota dealer and went across 30 to the Nissan/Kia dealer and bought our new car there instead of spending major dollars trying to fix a 2007 Camry! More
Loved the experience! I came in looking to trade my car in for a more affordable one. My salesman, Lazo, made me feel very comfortable and confident with my decision. He ma I came in looking to trade my car in for a more affordable one. My salesman, Lazo, made me feel very comfortable and confident with my decision. He made sure i got everything I was looking for. I would recommend this dealership to everyone! More
We give this dealership the highest rating, because everyone we dealt with was friendly and knowledgeable. From beginning to end, we received the best customer service and the best deal around. We pu everyone we dealt with was friendly and knowledgeable. From beginning to end, we received the best customer service and the best deal around. We purchased a Toyota Corolla S, which was our first Toyota purchase. Couldn't believe the great value for the price. We will definitely recommend Toyota of Merrillville to all our friends and family. More
I will definitely be back to this dealership when I need a new car again. Edward worked hard to get us the kind of car we loved with the price we could afford. He's an amazing salesman!!! He was very fri a new car again. Edward worked hard to get us the kind of car we loved with the price we could afford. He's an amazing salesman!!! He was very friendly & personable. It showed that he knew what he was talking about. He was very thorough when showing us how everything operated in the car. More
My husband and I have been looking to purchase 2 new vehicles. We have looked at several dealerships with little luck. After being lied to at many other dealerships I wasn't very optimistic walking into vehicles. We have looked at several dealerships with little luck. After being lied to at many other dealerships I wasn't very optimistic walking into Toyota of Merrillville. We had called Toyota of Merrillville before driving out and talked to a sales representative Jermey. We let him know what we were looking for and told him we would be in shortly. Once we arrived Jermey met us outside and introduced himself. He already had cars pulled up that we said we were interested in. I have never had someone do that for me before. After talking with Jermey our sales representative I began to realize this wasn't like the other places. My husband and I ended up purchasing 2 vehicles yesterday. I can honestly say this company has the best customer service I have ever encountered. Even the other employees walking around all said hello, congrats, etc… The owner went way above and beyond to make sure we were happy and comfortable with our purchase. I would highly recommend this dealership to any family, or person looking for a new or used vehicle. From the sales representatives, to finance team, owners and all employees I have never encountered such honest people at a dealership. Thank Toyota of Merrillville!!!!!! More
Toyota of Merrillville offered an amazing experience. Every employee was on top of their game. Car lot of building facility exceeded expectations with organization, cleanliness, and structure. As soon as Every employee was on top of their game. Car lot of building facility exceeded expectations with organization, cleanliness, and structure. As soon as you step inside, employees have a smile waiting to help you. More
I always read reviews before I go into dealerships because I want to avoid places that try to take advantage. Toyota of Merrillville has many good reviews online. I knew I would have a hard time findi because I want to avoid places that try to take advantage. Toyota of Merrillville has many good reviews online. I knew I would have a hard time finding a good reliable car because of my credit. Jeremy and Ken made my experience very easy and didn't pressure me into anything. I am now a proud owner of a 2008 Toyota Camry. I am very pleased with my experience and I recommend this dealership. More
I went to Toyota of Merrillville because I have heard good things about the dealership through my friend that bought a Toyota Camry. It is close to home and I wanted to get a second car. When I got to th good things about the dealership through my friend that bought a Toyota Camry. It is close to home and I wanted to get a second car. When I got to the dealership I was greeted by Jeremy. He was very patient and helped me find a great second car that fit right in my budget. All of the sales people were friendly and having a good time which made me feel comfortable. Doing business here was very easy and I will go back when I need another NEW car! I highly recommend this dealership to anyone that is looking for a new car. More
I bought a 2004 Toyota sienna limited edition perfect for my family of seven. The price was an unbelievable bargain. The employee that serviced me made me extremely comfortable and did everything to ensure my family of seven. The price was an unbelievable bargain. The employee that serviced me made me extremely comfortable and did everything to ensure that my needs were met. I am driving not only a reliable vehicle but a vehicle of my dreams! Thank you Toyota! More