Toyota of Melbourne

Buying a car is always a gut wrenching experience but James and Landon made buying my Granddaughter her first car a wonderful experience for my husband and I and our granddaughter. She was included in t James and Landon made buying my Granddaughter her first car a wonderful experience for my husband and I and our granddaughter. She was included in the sale from the begining and they made her feel special which always makes things easy for NANA. Thanks guys you did a great job.. This is the 3rd vehicle we have purchased from Toyota of Melbourne. We will be back again. More

Started with the internet sales team, I HATE playing the GAMES most dealership MAKE you play. Contact with David Weber was excellent experience. I was DIRECT with David, know exactly what I wanted, what I GAMES most dealership MAKE you play. Contact with David Weber was excellent experience. I was DIRECT with David, know exactly what I wanted, what I would pay and expected HIM to fight the battles. David stepped up to the plate and took control. We E-mailed several times and the dealership received just what I was looking for. First trip to the dealership to BUY was simply a crash and burn. Bullpen team tried for a grand slam – I left driving home with my trade. Sent David additional E-Mail showing how I determined the price I would pay – Again David stepped up to the plate. David took the documentation up the management chain with the attitude he would NOT accept a NO DEAL and aggressively worked to make the sale. Ending in the General Managers Office, David coordinated the deal. Without David’s dedication and efforts to satisfy the customer I KNOW this deal would not have happened. I would highly recommend anybody looking to make a purchase at Toyota of Melbourne to contact David Weber either by the internet or directly. David was also extremely knowledgeable with the products he sells. He clearly knew in details the features and benefits of the 2011 Tacoma Truck I was interested in. Currently driving a 2005 Tacoma I had little interest in hearing the sales pitch most salesmen present to you. David simply defined the changes, improvements and additions the 2011 had over my older model. Yes, I learned several items I was not aware of. His simple low pressure TOTALLY customer orientated approach to sales is another reason for potential buyers to contact him. After GM approval of the deal my experience with the Dealership’s team was simply great. While the papers were being prepared a tour of the facility and introductions to the mgt team was given. From the Parts mgr to the Service mgr and service consultants each welcomed this new owner to the dealership and offered their services to address issues or concerns. Signing of the papers was NO pressure and a pleasant experience. As usual several add on’s and extended warranty options were offered – simply explained and without pressure offered. Rating this entire experience it’s a 10 out of 10 – the customer received a grand slam and a great buying experience. More

I called Toyota of Melbourne on US 1 in Melbourne I was looking for a New Toyota Prius . I met Michael Sosa, a salesman. I told him of my needs and the price I want to pay, Hi worked with me on every detai looking for a New Toyota Prius . I met Michael Sosa, a salesman. I told him of my needs and the price I want to pay, Hi worked with me on every detail over and over with " No pressure " and I am very happy with my 2010 Prius.Michael was better then excellent with everything. Could not ask for a better man to deal with.Everyone there was very friendly and easy to talk to, all of this made my experience a pleasure and I tell anyone that asks to try Toyota of Melbourne first. Thank You. Jan Morawski More

Our purchasing experience with Landon was a very pleasant one. He understood our need and vehicle preferece. He was quick to negotiate a fair price for our trade as well as a good price for our new 2011 Hi one. He understood our need and vehicle preferece. He was quick to negotiate a fair price for our trade as well as a good price for our new 2011 Highlander. Our overall time to purchase was just about one hour. We had a prior commitment so he was quick to get right to the point with us in a very satisfactory manner. We would potentially consider purchasing a vehicle again with Landon at this dealership, if the price and all other factors were agreeable. More

Joel was very knowledgeable of his vehicles and very cooperative in meeting my needs. He arranged for the service department to make a minor repair to my old vehicle at no cost to me to help with my sa cooperative in meeting my needs. He arranged for the service department to make a minor repair to my old vehicle at no cost to me to help with my sale of that vehicle to a third party. All transactions were done quickly and professionally. The new Camry was presented to me clean and with a full tank of gas. Joel also assisted in transferring items from my old vehicle to the new one. I had done my homework on vehicle price and received a better price than I had expected. More

I am rating Toyota of Melbourne as excellent. I was extremely pleased with my sales consultant Landon Sanders. He was very profesional and knowledgable. There management team Jim as well as there servi extremely pleased with my sales consultant Landon Sanders. He was very profesional and knowledgable. There management team Jim as well as there service provider Renee was excellent,professional and expidited my service requested. I would highly recomend that anyone and everyone go to Toyota of Melbourne for there next purchase or service. See Landon Sanders for a very pleasant experience!!! More

I live in Sebastian, FL. For years we have been servicing our Toyotas at Vero Beach. Toyota of Vero Beach's service dept is good, but overall - we were not too happy. Last year I traded in my tru servicing our Toyotas at Vero Beach. Toyota of Vero Beach's service dept is good, but overall - we were not too happy. Last year I traded in my truck for a Prius at Toyota of Melbourne (I think the salesman's name was Justin Lang) and we were very happy with the trade. Since then we have serviced the vehicle there and was very impressed with the Service department, right from the time the greet you, their customer lounge, their customer workspaces, the free wifi, telephones, beverages and the customer service of the services manager, especially Steve Serrano is outstanding. Steve Serrano up-sells and cross-sells too, like all good service managers, but he does not do it in excess and recommends it to you, but is not pushy about it. His demeanor is excellent. He has a great apt for interacting with people, with a very quick, efficient and pleasing manner. We believe that Mr. Serrano is a asset to Toyota of Melbourne, as our all their employees, but he goes the extra mile. Thank you Steve. More

The dealer was great and the salesman was excellent there was no hidden fees and they told us about the diffrent finance options and the one that will work the best which was zero % financing. Ilike that i d was no hidden fees and they told us about the diffrent finance options and the one that will work the best which was zero % financing. Ilike that i dont have to pay to service my car for two years and it comes with a lifetime power train warranty. I would reccomend this dealer to every one. More

WE STOPPED BY AT TOYOTA OF MELBOURNE(FLORIDA)ON OUR WAY TO ANOTHER TOYOTA DEALER.WE WERE RELUCTANT TO STOP BECAUSE OF A SALESMAN WE HAD THERE WITH THE PREVIOUS OWNER. WE ARE EXTREMELY HAPPY TO SEE THE CHAN TO ANOTHER TOYOTA DEALER.WE WERE RELUCTANT TO STOP BECAUSE OF A SALESMAN WE HAD THERE WITH THE PREVIOUS OWNER. WE ARE EXTREMELY HAPPY TO SEE THE CHANGE AND ATTITUDE WITH THE NEW TOYOTA TEAM!! THIS IS OUR SIXTH TOYOTA IN A ROW!!WHAT WAS MORE IMPORTANT TO US WAS THAT EVERYBODY ESPECIALLY MIKE SOSA,OUR SALESMAN WENT OUT OF THEIR WAY TO WORK WITH US!! MIKE LISTENED CAREFULLY, CHECKED THE INVENTORY AND EVENTHOUGH THERE WASN'T A COMPATIBLE CAR LISTED HE WENT OUT AND PHYSICALLY CHECKED THE INVENTORY. HE FOUND THE EXACT CAR HAD JUST COME IN! AFTER HARD BUT FRIEDLY NEGOTIATIONS WE AGREED ON A PRICE. WE WOULD LIKE TO THANK MIKE FOR NOT GIVING UP ON US.EVERYBODY HE INTRODUCED US TO WAS NICE AND ANSWERED ALL OUR CONCERNS.WE WILL DEFINITELY RETURN WHEN WE NEED A NEW CAR AND HIGHLY REFER OUR FRIENDS AND RELATIVES TO TOYOYA OF MELBOURNE AND MIKE SOSA!!SUE& JIM HAYES More

Landon Sanders is the reason why I've given the highest rating allowed for this review. It is because of Landon Sanders personality and down to earth friendly attitude that I felt very comfortable with my rating allowed for this review. It is because of Landon Sanders personality and down to earth friendly attitude that I felt very comfortable with my purchase today. I would recommend Landon Sanders to everyone who mentions they are looking for a new or used car, especially a Toyota. More