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Toyota of Melbourne

Melbourne, FL

4.8
477 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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24 North Harbor City Boulevard

Melbourne, FL

32935

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Showing 477 reviews

January 07, 2014

Laura did not press me to buy and answered all my questions. She also let me test drive several different cars to aid in my decision. When I made my decision I came in and she made the process easy More

by kstandri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Smit
December 31, 2013

salesman dave did a outstanding job helping me. he was a great salesman. the facility was nice and neat and i felt very comfortable. i would definetly recommend toyota of melbourne to friends and family. More

by atlanta770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave weber
December 30, 2013

I got all the information I needed online from a salesman named David weber. I knew everything about the car and pricing before I even came to the lot. The whole process was professional and easy. When I go More

by SusanRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weber
December 18, 2013

The reason why I am giving a review of Toyota of Melbourne is due to the outstanding treatment I received from Seymour Tardiff in the sales department. I was in service and "just lookin" and in less More

by Happyowner88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seymour Tardiff
December 03, 2013

I was dreading going to the dealerships to shop for a new vehicle. However, I had the fortunate experience of being helped by David after inquiring through the internet. He was a soft spoken gentleman who kn More

by SusanRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David weber
November 15, 2013

This happens to be my 3rd car I bought from this dealer and I must say it was the best experience I ever had. As matter of fact I had my dad come in as well and we bought 2 cars the same day. All though S More

by Tona
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Seymour
September 02, 2013

Hello This is my second vehicle in 7 months for my Hello This is my second vehicle in 7 months for my family through Toyota of Melbourne and Seymour. All I can say is 10 points abouve Out Standing ser More

by LINDGARY0637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seymour Tardiff
August 05, 2013

First off, we own a 2007 Jeep Commander - this is a 7 passenger SUV. Thinking of upgrading to a newer vehicle and after doing our research online, we wanted to see & feel additional 7 passenger SUV. Ter More

by FL_Beach_Girl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Terry
Aug 05, 2013 -

Toyota of Melbourne responded

This is not our normal sales process and I apologize greatly. Our salespeople are trained to sit down with our customes and find out what kind of vehicle they are looking for before walking through the lot. Mr. Lang's lack of listening is unacceptable and unusual for our dealership. Please contact me at your soonest convenience so I can provide outstanding customer service. I will find out when a 4Runner with a third row seat will be available. Jason Schwadel Internet Sales Director 321-254-8888

July 06, 2013

Everyone at the dealership that I had contact with was friendly and helpful. I never felt pressured and they went out of their way to make sure I was satisified. More

by nona54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Snyder
June 25, 2013

I recently went car shopping with my brother for a new Toyota Tacoma. My brother has taken over a year to research the vehicle he wanted and talked to the salesmen to negotiate a final price. Upon going t More

by Melbourne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul, Casey Downey
Aug 05, 2013 -

Toyota of Melbourne responded

My name is Gina Hambrecht. I am the Owner Relations Manager at Toyota of Melbourne. I have tried contacting you several times in order to speak with you about the sales experience you describe. You posted this same review on several other sites, yet I have never received a returned phone call or email from you and your brother ended up purchasing a car from us. I have received no complaints from him. I was not present at the dealership on the day of your visit, but am told this is an exaggerated version of what occurred that day. This is my last attempt to resolve your concern. Please contact me directly at 321-254-8888 ext 332. I hope to turn this negative experience into a positive one.

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