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Toyota of Melbourne
Melbourne, FL
490 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time.
Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 9:00 AM - 2:00 PM
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Showing 490 reviews
September 10, 2016
Thank You Roy Souza Once Again We had another amazing experience this week with Toyota Of Melbourne and we asked for a familiar sales person, Roy Souza! He is fast, efficient, and a We had another amazing experience this week with Toyota Of Melbourne and we asked for a familiar sales person, Roy Souza! He is fast, efficient, and always gets you the absolute best deal on the entire process, very accomadating, and we highly recommend asking for him if you go to Toyota of Melbourne. We couldn't be happier with the new Tacoma, and always a pleasure seeing and doing business with Roy! Thanks again for an over all great experience!!! More
by lhakone
Employees Worked With
Roy Souza
May 23, 2016
Service/New Sales Experience Was at dealership for 40K service on my vehicle. Take my vehicle in every 5K for service. Have been looking to get into a larger vehicle, so checked Was at dealership for 40K service on my vehicle. Take my vehicle in every 5K for service. Have been looking to get into a larger vehicle, so checked online inventory of lot on RAV4 while in the service department. Walked thru lot and met Brain. Briefly test drove the RAV4 and immediately knew it fit my needs well. There was no pressure at all thru the process with Brian R and the staff was available to answer any and all questions throughout the process. Price was good, gave good trade in value on current vehicle. Went back and forth a few times on price but unfortunately could not agree on price. Was only $5/month off my personal comfortable monthly payment or would have left in the new RAV4. Again, no pressure to buy, and was a pleasure to due business with whether we agreed/disagreed on terms of the new vehicle. Would recommend dealership for service and new sales. More
by Eric
Employees Worked With
Brian Rubin
April 21, 2016
Great Overall Experience I love my new car but I loved the experience of buying it even more. Chris Peterson is one of the most genuine folks I have ever met. I am going to re I love my new car but I loved the experience of buying it even more. Chris Peterson is one of the most genuine folks I have ever met. I am going to recommend him to all my friends for a great experience. More
by GeorgieBoy
Employees Worked With
Chris Peterson
April 17, 2016
Excellent selection and great customer service Couldn’t be happier with the lease on my 2016 Camry from Toyota of Melbourne. What a selection to choose from, got sporty two tone seats, no maintena Couldn’t be happier with the lease on my 2016 Camry from Toyota of Melbourne. What a selection to choose from, got sporty two tone seats, no maintenance for 2 years and the standard full tank of gas. Toyota even picked up my first months payment. Service from Laura and Mark was outstanding. Straight talk and easy to follow. You can tell when someone’s doing their best; and it shows. Thanks Toyota of Melbourne, See you next time. More
by Brian
Employees Worked With
Mark Rich and Laura
November 09, 2015
Sevice technican "Outstanding" I have an older model Toyota Pick-up truck. Lots of rust because I work at Patrick AFB and the salt air from the ocean is terrible. Andrew, (I don't I have an older model Toyota Pick-up truck. Lots of rust because I work at Patrick AFB and the salt air from the ocean is terrible. Andrew, (I don't know his last name) is just Outstanding. He anticipates everything that my truck needs and is up front and honest in his cost estimates. I fully trust him and his judgment. He has never steered me wrong yet and I have been coming to this dealership a long time. One of the main reasons I come here is because of people like Andrew. You can't get a better service technician than him. Coming here to have work done on your car, you won't regret it. A great dealership. More
by toyota lover
Employees Worked With
Andrew M. , John Newbold
October 26, 2015
Deceptive Dealer I test drove a car that was dirty and was almost empty on gas so I had to put a few dollars of gas in the car so that I can finish the test drive. Whi I test drove a car that was dirty and was almost empty on gas so I had to put a few dollars of gas in the car so that I can finish the test drive. While putting gas in the car my mom found a tooth in the console. When I informed Sales Manager, Ben Muray, about this he said and did nothing. While negotiating for a lower price than the sticker price Sales Manager, Joshua Fields, shows me a negative amount of $2000 on his computer and claimed that he couldn't sell the car for a lower price because they are losing $2000 on the deal. Really? I've purchased several cars over the years and this is by far the worst experience I've had. Thankfully, I don't live in Melbourne, but if I did I would rather drive to Merritt Island to a different Toyota Dealership. More
by Daniel7832
October 19, 2015
Salesperson was good finance manager is a liar We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Too We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Took away our gap coverage on the initial contract we signed, they stated finance company wouldn't approve it but the finance company said they had no problem with it. 2) Brought us out a new contract 3 weeks later with a anti theft guarantee we did not ask for because they said the finance company wouldnt accept the gap( spoke with finance company and they asked us why the new contract did not have it on there and did we want anti theft and not gap). 3) Finance company calls us asking why there are 2 contracts for our car with the exact same date on them.We had to talk to them to figure out what was going on. 4) Spoke to Juan the finance manager who promised us that it would be take care of the issue and we would be issued a refund for adding on what we did not ask for. Told him his practices were shady and we would just get a new contract again but he assured us that he would cut us a check and send us a gift card at our favorite resturant for our inconvience. We spoke to him again today and of course he states he never said any of that. Very shady business practices we will not deal with this dealership and tell anyone who is looking to purchase a vehicle not shop here they cannot be trusted with their shady practices. SE and KM More
by SandKk2014
Employees Worked With
Juan
September 04, 2015
Comfortable experience My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she was really cool. Will be buying here in the future. More
by ozzyfreak
Employees Worked With
Randi Brady
June 18, 2015
Excellent experience We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. More
by Rav4
Employees Worked With
Andrew for my first service appt Michael Staffa salesman
May 18, 2015
Bait and Switch Servive Called to setup an appointment. Told no cost. At appointment, suddenly a cost. Don't believe what they say. Had very bad service experience. They Called to setup an appointment. Told no cost. At appointment, suddenly a cost. Don't believe what they say. Had very bad service experience. They discounted, but they still charged a fee. Not good business. More
by Disappointed Toyota Owner
Employees Worked With
John Newbold
