Toyota of Melbourne

Salesperson was good finance manager is a liar We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Too We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Took away our gap coverage on the initial contract we signed, they stated finance company wouldn't approve it but the finance company said they had no problem with it. 2) Brought us out a new contract 3 weeks later with a anti theft guarantee we did not ask for because they said the finance company wouldnt accept the gap( spoke with finance company and they asked us why the new contract did not have it on there and did we want anti theft and not gap). 3) Finance company calls us asking why there are 2 contracts for our car with the exact same date on them.We had to talk to them to figure out what was going on. 4) Spoke to Juan the finance manager who promised us that it would be take care of the issue and we would be issued a refund for adding on what we did not ask for. Told him his practices were shady and we would just get a new contract again but he assured us that he would cut us a check and send us a gift card at our favorite resturant for our inconvience. We spoke to him again today and of course he states he never said any of that. Very shady business practices we will not deal with this dealership and tell anyone who is looking to purchase a vehicle not shop here they cannot be trusted with their shady practices. SE and KM More

Comfortable experience My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she was really cool. Will be buying here in the future. More

Excellent experience We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. More

Ben the Brit is the best! Had been to a couple of dealerships looking at trucks and decides Toyota was our next and meeting Ben was a great time didn't feel like I was buying a Had been to a couple of dealerships looking at trucks and decides Toyota was our next and meeting Ben was a great time didn't feel like I was buying a car soo easy to deal with and he listened to what I needed and wanted in my truck! Over the 30 years of buying 15+ cars possibly the best experience ever. More

Best Experience Ever!! I will keep it short and to the point. Corey Jordan and the team at Toyota of Melbourne made my car shopping experience pleasant and stress free. He I will keep it short and to the point. Corey Jordan and the team at Toyota of Melbourne made my car shopping experience pleasant and stress free. He helped me find a car that worked for my budget and lifestyle. I can not thank him enough for the time he spent with us. I will be back as soon as we are in the market for our families next vehicle. More

Rhue Edwards made my car buying experience a most memorable When I went into the dealership I really did not plan on purchasing that day, but when I met with Rhue Edwards he turned an inquiry into a firm and me When I went into the dealership I really did not plan on purchasing that day, but when I met with Rhue Edwards he turned an inquiry into a firm and memorable sale! I am truly pleased with my new Totota and look forward to doing business with them in the future. More

Exceptional experience from Rhue Edwards I can't thank Rhue Edwards enough for all his expertise and patience in helping me reach my final decision of purchasing my new car. I love my new ca I can't thank Rhue Edwards enough for all his expertise and patience in helping me reach my final decision of purchasing my new car. I love my new car. I look forward to working with him in the future! More

We had a really great buying experience! We went into the dealership to look at the Prius V and had a great experience! Roy Souza, our salesmen, was kind, knowledgeable and very honest. We We went into the dealership to look at the Prius V and had a great experience! Roy Souza, our salesmen, was kind, knowledgeable and very honest. We felt that he worked very hard to get us exactly what we wanted without making us feel pressured or rushed. We will buy from him again in the future! More

Amazing Customer Service!!! Thanks Ben Murray!! I purchased a new Toyota Camry from Ben Murray at the Toyota Of Melbourne Dealership and the experience was amazing! Ben is very knowledgeable about a I purchased a new Toyota Camry from Ben Murray at the Toyota Of Melbourne Dealership and the experience was amazing! Ben is very knowledgeable about all cars and helped me to decide that the Camry was the best choice for me. Even weeks after I purchased I had questions, Ben answered them all and even had me come into the dealership to show me a few things that really optimized my driving. This was my first Toyota and between Ben and the other staff I will not buy anywhere else. I happily refer my friends and family to Ben and that is the highest compliment anyone can receive! More