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Toyota of Melbourne

Melbourne, FL

4.8
477 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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24 North Harbor City Boulevard

Melbourne, FL

32935

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Showing 477 reviews

April 17, 2016

Excellent selection and great customer service Couldn’t be happier with the lease on my 2016 Camry from Toyota of Melbourne. What a selection to choose from, got sporty two tone seats, no maintena More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rich and Laura
November 09, 2015

Sevice technican "Outstanding" I have an older model Toyota Pick-up truck. Lots of rust because I work at Patrick AFB and the salt air from the ocean is terrible. Andrew, (I don't More

by toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew M. , John Newbold
Nov 09, 2015 -

Toyota of Melbourne responded

Thank you so much for this WONDERFUL review!! Andrew is a very hard working, dedicated employee and we appreciate the time you spent to share your positive experiences with everyone! I can't wait to tell Andrew about your encouraging review. Sincerely, Gina Hambrecht Owner Relations Manager Toyota of Melbourne

October 26, 2015

Deceptive Dealer I test drove a car that was dirty and was almost empty on gas so I had to put a few dollars of gas in the car so that I can finish the test drive. Whi More

by Daniel7832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Joshua Fields
Nov 09, 2015 -

Toyota of Melbourne responded

Good Afternoon Daniel, We apologize for the negative impression you got while visiting our store. We try to make sure all of our guests have a great experience here. We negotiated and agreed to a fair price on the vehicle prior to you flying in from Colorado. We inspected the vehicle shortly after your visit and were unable to find a tooth in the console. We received your request for us to purchase a hitch for the vehicle you bought at Lexus of Melbourne in order to take down this review and we are respectfully decling that request. Please feel free to contact me for any additional questions or concerns. Justin Lang General Sales Manager Toyota of Melbourne

October 19, 2015

Salesperson was good finance manager is a liar We bought a slightly used 2014 Lincoln from this dealer the salesperson was helpful but the fnance dept is very shady. Here is what they did. 1) Too More

by SandKk2014
Recommend Dealer
No
Employees Worked With
Juan
September 04, 2015

Comfortable experience My experience was just amazing! Smooth transaction! Was there just under two hours they met my needs without hesitation. My sales person was Randi she More

by ozzyfreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Brady
June 18, 2015

Excellent experience We purchased a 2015 RAV4 in December of 2015. The experience was fantastic, salesman great and my first checkup was great. I love toyota of Melbourne. More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew for my first service appt Michael Staffa salesman
May 18, 2015

Bait and Switch Servive Called to setup an appointment. Told no cost. At appointment, suddenly a cost. Don't believe what they say. Had very bad service experience. They More

by Disappointed Toyota Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Newbold
Aug 20, 2015 -

Toyota of Melbourne responded

Toyota of Melbourne said on 05/19/2015 02:28 PM (Private Message) Dear valued client, We are extremely disappointed to find out about your experience in our service department through your review on dealerrater. We strive very hard to go over the top for all clients and it seems we have failed at that attempt. Before your review posts, I would like the opportunity to try to rectify the bad experience. I would be happy to review the charges that were presented to you during your visit and see if you were presented any items erroneously or that might have been included in the no cost maintenance plan that Toyota offers. If any items were presented in error we will refund some or all of your bill that was done in error. Please give us a chance to ratify the situation by reaching out to me directly by phone (321-254-8888 x 234) or email me directly at rhambrecht@toymel.com. Sincerely, Gina Hambrecht Owner's Relations Manager Toyota of Melbourne

April 11, 2015

Ben the Brit is the best! Had been to a couple of dealerships looking at trucks and decides Toyota was our next and meeting Ben was a great time didn't feel like I was buying a More

by inmelbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 01, 2015

Best Experience Ever!! I will keep it short and to the point. Corey Jordan and the team at Toyota of Melbourne made my car shopping experience pleasant and stress free. He More

by Juanrod247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jordan
March 30, 2015

Rhue Edwards made my car buying experience a most memorable When I went into the dealership I really did not plan on purchasing that day, but when I met with Rhue Edwards he turned an inquiry into a firm and me More

by Sam webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhue Edwards
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