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Toyota of Melbourne

Melbourne, FL

4.8
484 Reviews
Toyota of Melbourne treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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24 North Harbor City Boulevard

Melbourne, FL

32935

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Showing 484 reviews

June 01, 2018

Truly Satisfied I made a phone call to Toyota of Melbourne and spoke with Mr. Mick Fields. He was extremely professional and personable over the phone and it was a pl More

by Mickie
Recommend Dealer
Yes
Employees Worked With
Mick Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schwadel
April 30, 2018

Salee was fantastic Although I didn't buy a car Salee was top notch. She was involved throughout the process and did not pressure me to make a purchase. More

by Pags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salee Starbuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2018

Irritated and unsatisfied Toyota of Melbourne proved to be just another average dealership. I have been using Toyota of Melbourne for purchase and service of vehicles for abou More

by Frankspeed67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Heinze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Hambrecht
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Newbold, Charles "Kirby", Pierre Rendel, Jay Peterson, Danny Baker
May 11, 2018 -

Toyota of Melbourne responded

Frank we sincerely apologize. Your vehicle is now fixed. We do value you as a customer and are hoping the compensation we provided will satisfy you. The clear bra for your fenders has been ordered as well, we will let you know as soon as the parts get here. Please contact me for any questions or concerns. Sincerely, John Newbold- jnewbold@toymel.com

May 12, 2018 -

Frankspeed67 responded

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May 12, 2018 -

Frankspeed67 responded

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April 10, 2018

Beware - messed up my oil change Took my 2002 Sequoia in for an oil change on 1/20/18. Apparently the tech forgot to add oil after he drained it. When I noticed it was low, I added a More

by MER
Recommend Dealer
No
Employees Worked With
Robert Young
May 11, 2018 -

Toyota of Melbourne responded

We regret that you are unhappy with your experience. The first time we were made aware of your concern was 3 months after the service was completed. You had sent us an email stating you took your vehicle to an outside facility and they had told you the oil was very low. That you did not come back here because the shop you took it to was closer to your home. We have no way of knowing the level of the oil, but when the vehicle left our shop it was full. As a favorable gesture, we invited you back in so we could check your compression and we replaced the worn spark plugs. The vehicle passed the compression test and we reimbursed you for the oil from the other facility. We acted in good faith and were hoping to resolve your concerns. If you need additional assistance please contact me at 321-254-8888 ext. 289. Sincerely, John Newbold- Service Director

April 09, 2018

Truly exceptional Cliff Alford by far is the most awesome salesman I've ever dealt with he devoted 100% of his time to me and my family and made it fun and a dream come More

by Dallasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
H.Clifford Alford III
February 19, 2018

My best experience with a dealership. I bought a Tundra from Toy of Melb back into 2002 under heavy pressure. I had been wanting a new truck, but only came in to look. Roy Souza was very More

by ChrisM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Souza
February 07, 2018

Thank you Roy!!! I've been thinking of trading in my 2002 Tundra for something new, but hate the hassle of shopping/haggling and always worried about being taken advan More

by ChrisM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Souza
December 05, 2017

4 Runner purchase Great salesman would gladly purchase from Pierre Rendel and Toyota of Melbourne again.If you are looking to purchase see Pierre Rendel at Toyota of More

by tap1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Rendel
October 29, 2017

Knowlegable staff willing to listen and work with you . Al and Brian were very helpful in our purchase. I would recommend asking for Al when you get there.The service department was very helpful with the in More

by d roberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Sikora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Wolabaugh, Brian DePriesto, Jay Peterson
October 17, 2017

Two Great People My wife and I have been owners of Toyota's for many years. We set up a time and went over to Toyota of Melbourne. Met with Larry Plotnik. He was aw More

by poppo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Plotnik, Carlos Arciniegas
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