Toyota of Melbourne

Amazing experience Very thorough, kind and attentive salesman. He genuinely had our best interest at heart and tried his best to get us what we wanted. Would recommend Very thorough, kind and attentive salesman. He genuinely had our best interest at heart and tried his best to get us what we wanted. Would recommend him and the dealership for your next car buying experience. More

Josh Fields is the BEST! After going to several dealerships, Josh made the process easy, fast and pleasant. I will send everyone I know to him. Love my new 4Runner from Toyo After going to several dealerships, Josh made the process easy, fast and pleasant. I will send everyone I know to him. Love my new 4Runner from Toyota of Melbourne! More

Disappointed After saving some monies - I went to Toyota of Melbourne in early April 2018 with enough cash on hand to look at the new Corolla LE. Although Toyota After saving some monies - I went to Toyota of Melbourne in early April 2018 with enough cash on hand to look at the new Corolla LE. Although Toyota of Melbourne claims to strive in completely understand and fully meet customers expectations they do not practice such creed for they are not willing to sell you a vehicle from the dealer lot unless you finance the purchase through Southeast Toyota Finance (a convenience for them not necessary for the customers). In the beginning P. Scott seemed to understand I did not want to borrow money to buy the vehicle but all changed when the manager got involved in the process. To make a long story short I was taken to the cleaners for accepting a loan I did not need. First – the amount financed was $876.00 above the balance due on delivery. Second but no last - 25 days later when I received in the mail the first payment due notice, I paid $300.00 above the financed amount for paying off the loan. You do the math….in addition to all this I was given an allowance of just $500.00 for my 2003 Corolla LE. Did I mention that I trade in a used car (2003) for a used 2018 car? Yes…. the “new” car I just purchased from Toyota of Melbourne had 375 miles posted in the odometer as I drove out the dealership on the day I purchased it. Nevertheless I was asked to sign and I did, a statement that the car had only 12 miles. I heard that Toyota of Melbourne top priority is to provide the best in customer service. Well - this is not over yet since with the vehicle I also purchased a maintenance agreement…..so let’s see how I will be treated in the service department when the time arrives for needed scheduled maintenance. I am not in the habit of giving negative reports or reviews because I believe in second chances and room for improvements. I can only say I will be more cautious next time and encourage others to do the same. My experience with Toyota of Melbourne was not a pleasant one. I am a retired individual in a fixed income as many here in the State of Florida are as well. I don’t like corporations or business taking advantage of retired people or elderly with limited income. More

Above and beyond Mick Fields was upfront with the questions i had and was very professional and courteous , my feeling is he went above and beyond , thanks for the gre Mick Fields was upfront with the questions i had and was very professional and courteous , my feeling is he went above and beyond , thanks for the great experience Mick !!!! More

Truly Satisfied I made a phone call to Toyota of Melbourne and spoke with Mr. Mick Fields. He was extremely professional and personable over the phone and it was a pl I made a phone call to Toyota of Melbourne and spoke with Mr. Mick Fields. He was extremely professional and personable over the phone and it was a pleasure relating with him. I explained what my plans were and made an appointment with him. Once I met him in person it concluded what I experienced over the phone. He was also knowledgeable in his comparisons and explanations. I upgraded to a 2018 Camry. After I made my decision he guided me through the steps and explained in detail the functions of the Camry. He recommended I call him with any questions or concerns. It truly was a pleasure relating with Mr. Mick Fields. Toyota of Melbourne is fortunate to have an employee like him. I have no regrets on my decision. PS: Everyone who assisted me that day welcomed me, was friendly and personable. More

Salee was fantastic Although I didn't buy a car Salee was top notch. She was involved throughout the process and did not pressure me to make a purchase. Although I didn't buy a car Salee was top notch. She was involved throughout the process and did not pressure me to make a purchase. More

Truly exceptional Cliff Alford by far is the most awesome salesman I've ever dealt with he devoted 100% of his time to me and my family and made it fun and a dream come Cliff Alford by far is the most awesome salesman I've ever dealt with he devoted 100% of his time to me and my family and made it fun and a dream come true for my daughter who bought her first car the relationship with mr Alford will last forever anyone I come in contact with that is looking for a car will be hand delivered by me to mr Alford More

My best experience with a dealership. I bought a Tundra from Toy of Melb back into 2002 under heavy pressure. I had been wanting a new truck, but only came in to look. Roy Souza was very I bought a Tundra from Toy of Melb back into 2002 under heavy pressure. I had been wanting a new truck, but only came in to look. Roy Souza was very friendly and patient with me as he guided me around the lot. I didn't feel pressured and he did what a salesman should do; show, provide info about features and let the product sell itself. Roy helped get the best deal I believe I could have gotten. I will recommend Roy to anyone I know that's considering a Toy and he has changed my opinion of the dealership. I give Roy 5 stars. More