Toyota of Melbourne

I was mislead on the price difference of the new 2019 Toyota I was trading in a 2017 Toyota Camry in on a 2019 Toyota Camry. the Salesman, Richard Stewart went back and forth a couple times on the price. Finall I was trading in a 2017 Toyota Camry in on a 2019 Toyota Camry. the Salesman, Richard Stewart went back and forth a couple times on the price. Finally he and I shook hands on $8000 with the understanding that I did have to pay taxes in Florida and in West Virginia because I was an out of state buyer. When all was said and done and I was in the finance department the price that I was financing came up to be over $10000. I did not notice the extra fees, nor were they point out to me. After getting home, I noticed they had slipped in a $799 dealer prep fee, plus a $199 E-registration fee and I do not believe West Virginia even uses the E-registration. So to sum up everything, if you are planning on doing business be sure they do not slip in extra fees and that they are up front with the price. I had bought a new Camry at Toyota of Melbourne a couple of years earlier and had no problem at all. More

Great Service from Charly Acoca. Charly Acoca is one of the best salesmen in the business. Always as for him when looking for a new Toyota. He will take great care and get you the b Charly Acoca is one of the best salesmen in the business. Always as for him when looking for a new Toyota. He will take great care and get you the best deal More

My very first car Toyota is a wonderful place to go get a car from.. I am purchasing a very safe reliable car for the first time of a dealership.. Everyone including Mi Toyota is a wonderful place to go get a car from.. I am purchasing a very safe reliable car for the first time of a dealership.. Everyone including Mickey were very kind and pleasant and especially they were friendly... I would recommend going here to get a car if wanting to purchase one... More

Amazing dealership P. Scott helped us through on the process and broke everything down so I’ll be able to understand. He was kind to us and helped work out a deal that w P. Scott helped us through on the process and broke everything down so I’ll be able to understand. He was kind to us and helped work out a deal that was right. More

Great Customer Service Toyota of Melbourne really care about you and your purchase. My salesman was Roger Thompson and he was great. Got me a wonderful deal and looked after Toyota of Melbourne really care about you and your purchase. My salesman was Roger Thompson and he was great. Got me a wonderful deal and looked after me from start to finish. Cannot say enough great things about him and this dealership. More

Very good The workers are very knowledgeable and professional. I would recommend this dealer for your buying or leasing of a Toyota.Toyota of Melbourne is the p The workers are very knowledgeable and professional. I would recommend this dealer for your buying or leasing of a Toyota.Toyota of Melbourne is the place to go for good prices and professionalism. More

Amazing experience Very thorough, kind and attentive salesman. He genuinely had our best interest at heart and tried his best to get us what we wanted. Would recommend Very thorough, kind and attentive salesman. He genuinely had our best interest at heart and tried his best to get us what we wanted. Would recommend him and the dealership for your next car buying experience. More

Josh Fields is the BEST! After going to several dealerships, Josh made the process easy, fast and pleasant. I will send everyone I know to him. Love my new 4Runner from Toyo After going to several dealerships, Josh made the process easy, fast and pleasant. I will send everyone I know to him. Love my new 4Runner from Toyota of Melbourne! More

Disappointed After saving some monies - I went to Toyota of Melbourne in early April 2018 with enough cash on hand to look at the new Corolla LE. Although Toyota After saving some monies - I went to Toyota of Melbourne in early April 2018 with enough cash on hand to look at the new Corolla LE. Although Toyota of Melbourne claims to strive in completely understand and fully meet customers expectations they do not practice such creed for they are not willing to sell you a vehicle from the dealer lot unless you finance the purchase through Southeast Toyota Finance (a convenience for them not necessary for the customers). In the beginning P. Scott seemed to understand I did not want to borrow money to buy the vehicle but all changed when the manager got involved in the process. To make a long story short I was taken to the cleaners for accepting a loan I did not need. First – the amount financed was $876.00 above the balance due on delivery. Second but no last - 25 days later when I received in the mail the first payment due notice, I paid $300.00 above the financed amount for paying off the loan. You do the math….in addition to all this I was given an allowance of just $500.00 for my 2003 Corolla LE. Did I mention that I trade in a used car (2003) for a used 2018 car? Yes…. the “new” car I just purchased from Toyota of Melbourne had 375 miles posted in the odometer as I drove out the dealership on the day I purchased it. Nevertheless I was asked to sign and I did, a statement that the car had only 12 miles. I heard that Toyota of Melbourne top priority is to provide the best in customer service. Well - this is not over yet since with the vehicle I also purchased a maintenance agreement…..so let’s see how I will be treated in the service department when the time arrives for needed scheduled maintenance. I am not in the habit of giving negative reports or reviews because I believe in second chances and room for improvements. I can only say I will be more cautious next time and encourage others to do the same. My experience with Toyota of Melbourne was not a pleasant one. I am a retired individual in a fixed income as many here in the State of Florida are as well. I don’t like corporations or business taking advantage of retired people or elderly with limited income. More

Above and beyond Mick Fields was upfront with the questions i had and was very professional and courteous , my feeling is he went above and beyond , thanks for the gre Mick Fields was upfront with the questions i had and was very professional and courteous , my feeling is he went above and beyond , thanks for the great experience Mick !!!! More