Toyota of Melbourne

I have been going here for about 7 years now. Have always been treated well having both the Corolla and Tacoma serviced here, though bought elsewhere. Staff has always treated me well. They will take the tim been treated well having both the Corolla and Tacoma serviced here, though bought elsewhere. Staff has always treated me well. They will take the time to explain what and why they recommend a particular service w/o giving off the vibe that I am being upsold. More

Very shady business practices. They sold me a used car with the engine light on. Roger was a very personable sales man however, he failed to let me know that the car I was buying engine light was on until with the engine light on. Roger was a very personable sales man however, he failed to let me know that the car I was buying engine light was on until i drove half an hour to the dealer and signed some paperwork. That was dishonesty at its finest, he could have told me before I came in that the car had issues or at least tell me before he had me sign any paperwork. I was presented with a list of issues present on the car that went up to a little over $2000 in repair costs. Now I'm stuck with a car I just got a day ago with several issues to be fixed and its just parked in my driveway. The GSM (Justin Lang) reached out to ask about my experience and I responded to him letting him know what happened, he has yet to reach back out with a response. It seems like they had a car they didn't want to spend any money fixing and found the perfect candidate to sell it too. This is very distasteful and a very horrible thing to do to someone. I definitely won't ever return to this dealer or refer anyone to this place. More

Mick was awesome to work with. He made purchasing a new vehicle easy. He was honest. and listened to what we wanted. He had a personal touch which is so rare to find these days! We will tell all our friend vehicle easy. He was honest. and listened to what we wanted. He had a personal touch which is so rare to find these days! We will tell all our friends! Thanks Mick. More

Pierre was my salesman he was very pleasant and helpful When I come back or refer a friend I will always want him as my salesman When I come back or refer a friend I will always want him as my salesman More

I’m new to the Toyota of Melbourne experience but I can say my experience up to this point, which includes; completing on-line collision report (amazing), multiple phone calls to the collision team (thank say my experience up to this point, which includes; completing on-line collision report (amazing), multiple phone calls to the collision team (thank you Mike) and others, my drop off experience (staff knowledgeable and friendly) and my rental experience-sum it up to say excellent! There is no question that it will all end with one very happy customer! I am impressed with how smooth the process and the positive attitudes and professionalism of your staff. More

Every experience I have had at Toyota of Melbourne has been amazing, but Mick definitely took it to the next level! Mick focused on what I wanted & found the perfect fit. He literally had the finances tak been amazing, but Mick definitely took it to the next level! Mick focused on what I wanted & found the perfect fit. He literally had the finances taken care of within less than an hour! While I waited for my brand new 4Runner to arrive Mick continued to check-in and even sent me an awesome video of my 4Runner hitting pavement in Melbourne for the first time! Overall, our experience went far above our expectations and we cannot thank Mick enough! More

Mick was so kind and honest! The very best experience! More

Awesome experience from initial contact to purchase. Our sale associate Luis was great! I had inquired about a used vehicle online and the team sent me a detailed, personalized video showing the SUV. We de sale associate Luis was great! I had inquired about a used vehicle online and the team sent me a detailed, personalized video showing the SUV. We decided to make the trek from Orlando to see the SUV. It was raining and we arrived 30min before closing. At no point did anyone make us feel rushed. I was dreading the negotiation, but pricing was transparent and their initial offer for my trade-in was better than expected. No need to negotiate and no games. Happy to recommend Toyota of Melbourne. More

Horrible. Bought a brand new 2015 Tacoma six years ago. Entire frame and everything else rusted out in one year. They acknowledged there was a class action suit to resolve the rust issue and hung up on m Entire frame and everything else rusted out in one year. They acknowledged there was a class action suit to resolve the rust issue and hung up on me. Never again. More