Toyota of Massapequa

I don’t usually write reviews but this one is warranted. In March we bought a new Camry from an upstate NY dealership because of the notoriously bad sales experiences from Long Island dealers. Well had I kn In March we bought a new Camry from an upstate NY dealership because of the notoriously bad sales experiences from Long Island dealers. Well had I known then what I know now, I would have considered Toyota of Massapequa. We were interested in purchasing a 2021 Highlander and Toyota of Massapequa had the blueprint color that I was looking for. I called and spoke to the sales manager, Brian. Brian assisted and put me in touch with Hassan. If those two could rule the world. I got the call at 1PM on a Thursday and drove home at 5PM the same day. The entire process was simple and painless and even during a pandemic, I received an amazing deal. I was absolutely floored. As someone who is a Hudson Valley native, the stigma around Long Island dealers needs to be put to rest and that all starts with Toyota of Massapequa. I LOVE my new Highlander! After owning 4 Jeeps, I am proud to say we are now and always will be a 2 Toyota family. I cannot wait to bring both vehicles in for service and say hello to both Brian and Hassan. Professionalism, Courtesy and Kindness are the words that come to mind when describing Toyota of Massapequa. More

Worst Dealership Ever. Scam Heaven. Tell You A Price And Then Add $5,000 At The Signing. Then Add $5,000 At The Signing. More

I had the pleasure of working with Colby Fiedler and I have to say was wonderful. After going to numerous dealers, Colby won me over! He is professional in his dress, mannerism and speech. He is extremel have to say was wonderful. After going to numerous dealers, Colby won me over! He is professional in his dress, mannerism and speech. He is extremely user friendly and very knowledge of Toyota produces. I will always go back to him for any other Toyota. I am lucky that I found him!m More

Can you say fraud? Purchased a tire and wheel package in April and they have yet sent the money and contract to Toyota Financial Services two months later. Why?! Unbelievable! When I told Willie in finance April and they have yet sent the money and contract to Toyota Financial Services two months later. Why?! Unbelievable! When I told Willie in finance that I was going to post that they did this he said “ok good”. What a great customer service attitude! I originally went to this dealership because I wanted to support a dealership that has employees that look like me however the ones that don’t look like me there still don’t know how to treat you after you purchase the car. Their follow up customer service sucks! The woman who answers customer service’s phone her name starts with an “A” does not listen well and neither does Willie. More

I have so many problems with this place.1. No one I have so many problems with this place. 1. No one working here knows how to wear a mask during prime time covid time. 2. They're trying to sell I have so many problems with this place. 1. No one working here knows how to wear a mask during prime time covid time. 2. They're trying to sell cars 10k above MRSP 3. The finance person lied to me saying that my interest rate would go up if I didn't buy the extended warranty 4. They wont let me cancel the extended warranty unless 30 days have passed. But on the Toyota website it says that I can get a full refund if I cancel it within 30 days after purchasing. More

Went to purchase a Prius prime which has a $5000 customer incentive from the factory, Was informed by Ritu who I believe is in charge of internet sales and salesman Tysheen that the Prius Prime is now selli incentive from the factory, Was informed by Ritu who I believe is in charge of internet sales and salesman Tysheen that the Prius Prime is now selling for $40,000 which is $5000 above list price. They claim that the price has risen because of the chip shortage and that this is market price. I wasted my time traveling here and would not even give them a counter offer. Prius Prime cars are still available at many dealers at or below list price. More

A Great experience, Stuart and Jorge were Fantastic in make sure everything went smooth and quickly much appreciated AAAAA+++++ THANKS GUYS Great Deal all the best make sure everything went smooth and quickly much appreciated AAAAA+++++ THANKS GUYS Great Deal all the best More

I worked with Mr. Shazada Ali who was fantastic. He was extremely patience and informative. He explained various concerns and new features for my leased upgrade. I highly recommend his services. He was the extremely patience and informative. He explained various concerns and new features for my leased upgrade. I highly recommend his services. He was the main reason I chose this dealer. More

Happy with my purchase... Every one was very nice. Ramon Nuñez help us a lot since day one in 2015 and 2021 he continues to. Nuñez help us a lot since day one in 2015 and 2021 he continues to. More

Ramón Nuñez was Very helpful.. He help us find a great deal on a car... Very friendly...I got the car same day that I went help us from the biginning to End .... if you go there ask for him. deal on a car... Very friendly...I got the car same day that I went help us from the biginning to End .... if you go there ask for him. More