Toyota of Massapequa

We received the best service from Juan and the manager Hasan. They helped us with a high regard for our interests and we were very satisfied to go through the purchasing process with little to no addition Hasan. They helped us with a high regard for our interests and we were very satisfied to go through the purchasing process with little to no additional stress More

Colby was very personable and answered all my questions in a straightforward and genuine manner. He was knowledgeable, especially about hybrids/EVs and I feel like I have a much better understanding about in a straightforward and genuine manner. He was knowledgeable, especially about hybrids/EVs and I feel like I have a much better understanding about those types of automobiles. Great experience! More

Juan me dio un servicio excelente, fue muy paciente y me ayudó en todo el proceso, muy complacida ayudó en todo el proceso, muy complacida More

Very, very pleased with this dealership and without any reservations, recommend Colby Fiedler for new car purchases. He's professional and knowledgeable about Toyota products and features, offers a no/low reservations, recommend Colby Fiedler for new car purchases. He's professional and knowledgeable about Toyota products and features, offers a no/low pressure experience and has a contagious positive energy and attitude. Colby assured me that he would find me the car that I wanted (the new 23 Corolla Cross, in black, with grey interior, plus very specific options) in a relatively short period of time - and he came through with good news earlier than I expected. I am willing to bet that his fabulous personality provided incentive for his inventory manager to get me my car. I have full confidence that he will be as professional and helpful upon delivery. Highly, highly recommend working with Colby. More

I bought a keep from this dealership about 8 months ago and along with that I purchased a vehicle service warranty (which I still have not received a copy of) I have gone to get an oil change and also to h and along with that I purchased a vehicle service warranty (which I still have not received a copy of) I have gone to get an oil change and also to have my tires rotated only to be told the service is not included with the service because I have a non Toyota vehicle ( I guess because American lug nuts are different?) I sat down and spoke with Willy, who bold face lied to me and told me that this service was included. When I went to speak with the service department, this lady also went to confirm, only to be told the opposite. BEWARE BUYING ANYTHING FROM THIS DEALERSHIP. Unless you get anything in writing believe nothing they say!!!!!! More

Was lied to and treated with such disrespect. I was lied to spoken to like I’m 5 years old. They used to give great service however massapequa Toyota service has gone down hill. Be aware especial I was lied to spoken to like I’m 5 years old. They used to give great service however massapequa Toyota service has gone down hill. Be aware especially if you are a woman. If they tried to take advantage of me as a woman I believe they would do it to others. More

Stay away, they will do whatever it takes to bring you in but once inside you will find out that was just a scam to bring you in, and nothing as promised but once inside you will find out that was just a scam to bring you in, and nothing as promised More

I bought my Highlander from Toyota of Massapequa. I was happy with the sale back then. It came time for service and I had an issue with my AC line draining. Let me tell you, I got an appointment righ I was happy with the sale back then. It came time for service and I had an issue with my AC line draining. Let me tell you, I got an appointment right away from Adrian. Nick, the Service Director was away when my car was there but kept me updated on its progress and instructed John to take great care of me. I was blown away by the service that I have received. We have a Highlander and Camry and bring both vehicles there for service. They really take care of the customer and truly care. It is rare to find today, especially on Long Island. Completely satisfied. I referred my sister to Toyota of Massapequa for the purchase of her Sienna and she was also extremely happy with the sale. We are a Toyota of Massapequa family for life! Thank you to Adrian, Nick and John for the love and incredible service. More

Wilberto , the salesman, lied to me about the msrp. He lied to me that they have the car I wanted just so I went down there, even though car was no longer available. I ended up paying 37.5 on a camry l He lied to me that they have the car I wanted just so I went down there, even though car was no longer available. I ended up paying 37.5 on a camry le at 5.9 apr. Dont make the same mistake I made. Please go somewhere else More