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Toyota of Manhattan

New York, NY

4.7
955 Reviews

679 11th Ave

New York, NY

10019

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955 Reviews of Toyota of Manhattan

June 30, 2023

his will be my fourth Camry from Toyota of Manhattan it is my second lease from Tatiana and I will continue to work with her because she really goes above and beyond for her clients she handled insurance a More

by Danichan25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Jul 03, 2023 -

Toyota of Manhattan responded

Good morning Mr. Chan, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

June 23, 2023

The time and guidance provided by Grzegorz both pre and post purchase was priceless. Tatiana’s attention to detail was integral and made the process seamless. The entire team provided stellar service.whi More

by winstondennisor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Jun 26, 2023 -

Toyota of Manhattan responded

Good morning Winston, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

June 21, 2023

Terrible service. Bought a car and got zero instructions about how the media, GPS, etc. work. Totally focused on the sale. Trying to call is a waste of time unless you More

by Most Unhappy
Trade-in Experience
Recommend Dealer
No
Employees Worked With
John Tejada
Jun 21, 2023 -

Toyota of Manhattan responded

Good afternoon, I am sorry to read about your frustrations. The issues which you are describing in your feedback run counter to the values of our dealership, and this deeply concerns me. I will be gathering further details regarding this incident from my staff, and we will be making any appropriate corrections. If you would like to discuss anything further, please feel free to contact me at (212) 399-9600. Greg Rojek General Manager Toyota of Manhattan

Jun 22, 2023 -

Most Unhappy responded

I will contact you to discuss all of this and hopefully rectify it. Is there anyone in your group who has knowledge of the Crown and how to set up the various settings?

Jun 23, 2023 -

Toyota of Manhattan responded

Yes, one of our technology specialists will be more than happy to address your questions regarding your new Toyota Crown.

Jun 23, 2023 -

Most Unhappy responded

Thanks, I called but wasn't able to reach you. I would like to get assistance in the settings so things like the memory for the seat position and the use of Car Play work.

Jun 23, 2023 -

Toyota of Manhattan responded

I apologize for the inconvenience. Please provide us with your name and phone number. One of our technology specialists will be sure to contact you to address your Apple CarPlay concerns.

Jun 23, 2023 -

Most Unhappy responded

I left you a voice mail with my telephone number and name.

Jun 27, 2023 -

Most Unhappy responded

You have not called me though I left my number on your voicemail

Jun 27, 2023 -

Toyota of Manhattan responded

Good afternoon, We understand that you spoke with our General Sales Manager, Kevin Primus, regarding this incident just today. He did address all of your questions and also let you speak to our Salesperson, John. If there is anything further that we may help you with, please feel free to message us here.

June 07, 2023

I had a very smooth and easy time buying my truck. I highly recommend buying from Manhattan of Toyota. More

by APaudi3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Alghazali
Jun 08, 2023 -

Toyota of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new truck! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Bilal Alghazali Toyota of Manhattan

June 06, 2023

Mon frere Abraham was a great salesman. Honest, straightforward and so helpful. Really a great connector and communicator, work with him! Merci Beaucoup Abraham! More

by Babsasta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
Jun 07, 2023 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

May 31, 2023

Tatiana, Kevin and Rich were absolutely amazing and a pleasure to work with. They made me realize that every dealerships not the same. They made it possible for me to purchase my beautiful Rav4 Prime. Th More

by Brigette452
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Kevin Primus, Tatiana Bracht
Jun 01, 2023 -

Toyota of Manhattan responded

Good afternoon Brigette, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Kevin, Rich, and I provided you, and we all wish you the best of luck with your new Toyota RAV4 Prime! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

May 31, 2023

Yesterday I leased my third vehicle with toyota of manhattan. This time I had the pleasure to work with Tatiana and Kevin. I was able to complete the process remotely while at work. My trade in was at More

by saddleupmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
May 31, 2023 -

saddleupmike responded

Happy to work with them in the future

May 18, 2023

Kevin is the best! ! He listened to my needs, found me a car and it was a done deal! He made everything so easy, very quick to respond and I can't thank him enough! More

by Jesika1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Primus
May 18, 2023 -

Toyota of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Kevin Primus General Sales Manger Toyota of Manhattan

May 15, 2023

I recently just got my Corolla Cross XLE from here. The sales consultant, Michael Burbridge, went above and beyond to reserve a car for me when there was an increasing shortage. He is patient and under More

by C’wens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
May 16, 2023 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new Toyota Corolla Cross XLE! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Michael Burbridge Toyota of Manhattan

May 14, 2023

We met with Abraham Makany - he did a great job speaking with us about the products available. We were trading in our lease for a new one and he worked hard educating us on what we could afford and getting More

by dylanslevings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
May 15, 2023 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

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