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Toyota of Louisville - Service Center

Louisville, KY

4.6
184 Reviews

184 Reviews of Toyota of Louisville - Service Center

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December 21, 2022

Toyota of LOUISVILLE, Best service department in the country give them a try. .Fivestar Service. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

All good. Appointment was easy to make and service was done promptly. Service rep was great as usual. More

by Obryan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Mike did a great job with my service and I will return for future service needs More

by lareau.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Excellent, trusted service. I come to Louisville Toyota because of John Carbone, he is very knowledgeable and I feel I can trust his recommendations. I travel past one Toyota More

by w Steve Jochim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Used Service Dept, Very pleased with my service. Courteous and took care of my problem. More

by Bakerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Dept.
November 15, 2022

Service is always prompt and efficient. The service advisors are friendly and helpful. Customer service is excellent. More

by rhonda407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

Got taken in without an appointment and out in a reasonable timeframe. I was very pleased. More

by turtle3bar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by Wawjr54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Fante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Always a pleasure talking to Kevin Ashton Excellent customer service and wait time was only 45 min fabulous. More

by Foverstreet60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Kevin Willis helped me with the battery issues in my car and made the experience with the purchase smooth and painless. He always goes above and beyond to make sure that my needs are met before leaving the More

by Cydknee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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