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Toyota of Louisville - Service Center

Louisville, KY

4.6
184 Reviews

184 Reviews of Toyota of Louisville - Service Center

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April 22, 2023

Toyota provided excellent service and attention to our concerns in a timely manner. We love that they have a late day pick up. Definitely helps with convenience. More

by Asalan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I take my van to TOL because of John Carbone, my service advisor. John never tries to up sell any service. I trust him with my sienna , he keeps it in top shape. My van runs as good as it did the day I boug More

by Pat.Dawson0358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service and very friendly. Wouldn’t trust anyone else to service our car. John C. is out standing !!! More

by Waldroplori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Harder!!!, Oscar Garcia
March 23, 2023

Fast and friendly service. Was in and out the door in 45 minutes when it was a possible 2 hour wait. More

by ztac39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

They were Very prompt and they did excellent work. They professional as well very nice More

by Tammyembry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Garcia
February 28, 2023

TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. More

by Joan Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Fante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Garr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Basham Service Dept.
February 01, 2023

Service advisor, John Carbone, easy to work with. Followed through with what he said he would do. More

by lrallen3812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Long wait for car service, and giving my car long days and mileage for next visit! More

by Forori Kanguka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

The Service was great and I will definitely take my car too this sealer for my future service needs,. I will definitely recommend this dealership to a family member or a friend that need service done to More

by jeremyfoley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Very happy was in & out in a timely fashion. Had a tire checked that had a screw in & advised it was fine. Oil change ,tire rotation & fluids topped off. All set for my trip as soon as the weat More

by Sus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name know the desk
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