Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
199 Reviews of Toyota of Louisville - Service Center
Sort by
February 15, 2024
We appreciate John Carbone taking our car in with just a couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem was determined and explained in terms we could understand. As the problem was more than we expected, it required extra time to compete (and, that was understandable. When all repairs were completed (a brake problem was also found after further examining the car), John called to let us know. When we picked the car up, John took time from his busy afternoon to show us the repairs that were made. Service was excellent and John Carbine was a pleasure to deal with. More
by gram3rl
February 13, 2024
John Carborne, one of the Service Managers is excellent! !! I trust his knowledge of my Prius and how to maintain it to run properly!!! I never have to worry that the service department will suggest maintena !! I trust his knowledge of my Prius and how to maintain it to run properly!!! I never have to worry that the service department will suggest maintenance and or repairs not needed. Glen Harder, the gentleman who sold me my car continues to keep in touch to see how I am and how the Prius is running. Anytime I take the car in for an oil change he’s there to great me with a smile and god conversation. I appreciate their integrity, honesty, and wisdom about cars. If you need help or wise counsel give John and or Glen a call or drop by Toyota Of Louisville on Dixie Highway. You won’t be disappointed!!! More
by Vickispag
February 10, 2024
Amazing service! ! I actually live off Shelbyville rd area but continue to make the drive related to wonderful service!! ! I actually live off Shelbyville rd area but continue to make the drive related to wonderful service!! More
by jmcecil123
Employees Worked With
January 17, 2024
Friendly personnel. Great and timely service. Clean facility. Worth going the extra mile for this location. Great and timely service. Clean facility. Worth going the extra mile for this location. More
by alff1557
Employees Worked With
January 06, 2024
I likecomingtherebecause my salesman is Joseph Campbell and my service person is John cal one and my service person is John cal one More
by ToniaPerry
January 06, 2024
They do a good job keeping my car maintenance up to date. Usually ver quick service Usually ver quick service More
by lisa chandler
January 05, 2024
Great dealer ship and great people. Always true to their customers. They have never over charge. Always true to their customers. They have never over charge. More
by lexi.ernspiker
Employees Worked With
December 29, 2023
Always courteous, helpful, and professional. Kevin does a great job, knows the product, and tries to get you out the door as quickly as possible. Kevin does a great job, knows the product, and tries to get you out the door as quickly as possible. More
by rtgsrider
December 22, 2023
The employees have always been very helpful and responsive. The employees are always very pleasant. responsive. The employees are always very pleasant. More
by Donnajolliffe74
December 21, 2023
I have been with Toyota of Louisville Dealership since 2002 ... and continuing still until 2023. 2002 ... and continuing still until 2023. More
by Proverbs
Employees Worked With
