Toyota of Louisville - Service Center

I had my 2011 Camry in for a blown head gasket. This dealership says it is my fault for leaving off the radiator cap. I didn't take it off. Of course with the BIG Toyota guys, you won't win. I now have dealership says it is my fault for leaving off the radiator cap. I didn't take it off. Of course with the BIG Toyota guys, you won't win. I now have to pay to have another motor put in my 1 yr. old car. I dealt with John Carbone, which he didn't seem to care either way. I even talked to him about my crappy tires that I had to replace at 15,000 miles, he didn't care about that either. No I am not a happy customer of Toyota of Louisville. They won't have to worry about seeing me again. THEY ARE CROOKS AND DON'T CARE ABOUT THEIR CUSTOMERS!!!! More

THIS IS A FANTASTIC DEALERSHIP AND I WOULD NOT GO ANYWHERE ELSE FOR SERVICE FOR MY 2008 HIGHLANDER. THE SERVICE PERSON JOHN CARBONE IS A WONDERFUL,EXCELLENT SERVICE PERSON. HE GETS THE JOB DONE. WHEN ANYWHERE ELSE FOR SERVICE FOR MY 2008 HIGHLANDER. THE SERVICE PERSON JOHN CARBONE IS A WONDERFUL,EXCELLENT SERVICE PERSON. HE GETS THE JOB DONE. WHEN I BUY MY NEXT TOYOTA VEHICLE THIS IS THE PLACE. More

All of the personnel are TERRIFIC!!! They are completely HONEST with me about everything that involves my car. They never try to cheat me and always work with me for better pricing. I have been going HONEST with me about everything that involves my car. They never try to cheat me and always work with me for better pricing. I have been going to them for over 20 years, and I have no intention of ever going to anyone else. The only time anyone else ever TOUCHES my cars is when I am out of town and cannor get to them. Scott, John , Mike, Bud, and Nick are GREAT!!!! Also, Amanda is a great cashier!!! Their personalities are wonderful, and it's great talking with them not only about my car but also about anything else. I enjoy seeing them! Because of them, my Corolla has over 303,000 miles and my Rav4 has over 214,000 miles and STILL RUNNING STRONG!!!!! I am grateful for all of their service!!!!! More

The atmosphere is always nice at the service, usually john takes care of the paperwork and welcome, and he is very courteous. i will always use this dealership john takes care of the paperwork and welcome, and he is very courteous. i will always use this dealership More

I purchased my toyota camry from Oxmoor Toyota, but after a bait and switch service sales pitch, I went to Toyota of Louisville and got the same recommended service for much less. I have been taking my car a bait and switch service sales pitch, I went to Toyota of Louisville and got the same recommended service for much less. I have been taking my car to Toyota of Louisville since then. I feel I get quality service at a fair price. I probably will buy my next Toyota from Toyota of Louisville. More