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Toyota of Louisville - Service Center

Louisville, KY

4.6
199 Reviews

199 Reviews of Toyota of Louisville - Service Center

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September 19, 2021

Thank you to Mike LaReau great service as usual. Those Thank you to Mike LaReau great service as usual. Those are all the words I want to use More

by mbrocato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Had an oil change due employee was very helpful and courtesy. He went above service to get the maintenance work done. Got job More

by Lscott0412
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquell McCaulley
September 15, 2021

I was pleased with the little time it took to have my oil changed, tires rotated, and car washed. The Waiting Room followed recommended COVID-19 safety protocol. More

by magpoole
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

I appreciate Mike LaReau and the service staff…..I drive I appreciate Mike LaReau and the service staff….. I drive across town to come to this dealership. I feel like they are honest with my diagnostics. More

by Suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2019

The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n More

by wester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

JOHN EMPLOYEE of the year I do not trust dealerships but John in the service department is an exceptions to all the rules. At least for me is a man of intrigrity and for that More

by lady jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2018

Pathetic Customer Service Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me More

by Hmilby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Toyota of Louisville responded

We apologize for your recent experience here in our service department. Please call our General Manager, Dennis Fante, so that he can see what we can do to fix the issue. You may reach him at 502-935-1433. Thank you.

August 28, 2014

Excellent service I've serviced my vehicles with Nick Bryant at Toyota of Louisville for several years now. He is an excellent service manager and I recommend him highl More

by Mick Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bryant
August 28, 2014

Everything you need in one place Nick has been my service advisor for years now. He listens and knows what my vehicle needs. Prices are great and service is top notch. My Tacoma had More

by 2006taco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bryant, Nick Bryant
August 28, 2014

Amazing Service You couldn't ask for better service. Nick Bryant has worked on both of my vehicles for years now. I live only a couple miles from the other main Louis More

by michaeladair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bryant
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