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Toyota of Louisville - Service Center

Louisville, KY

4.6
199 Reviews

199 Reviews of Toyota of Louisville - Service Center

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November 15, 2022

Service is always prompt and efficient. The service advisors are friendly and helpful. Customer service is excellent. More

by rhonda407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

Got taken in without an appointment and out in a reasonable timeframe. I was very pleased. More

by turtle3bar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by Wawjr54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Fante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Always a pleasure talking to Kevin Ashton Excellent customer service and wait time was only 45 min fabulous. More

by Foverstreet60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Kevin Willis helped me with the battery issues in my car and made the experience with the purchase smooth and painless. He always goes above and beyond to make sure that my needs are met before leaving the More

by Cydknee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Outstanding service provider and my service representative, Mike L. has always provided the best guidance in helping me to maintain a quality vehicle. More

by George
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

John Carbone in the service dept. provided exceptional service. Knowledgeable, helpful, professional and affable. Always a good experience with the service Sept. at Toyota of Louisvi More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Very friendly people, professional in every way. Was not there long. Took me in on time. More

by kiperr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

kiperr responded

Very friendly people professional in every way. Was not there long. Took me in on time.

August 26, 2022

I always have had good service and never been disappointed. Will continue to use them More

by Leticia.alberhasky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

All my service goes through Toy of Louisville. I trust their good judgment and excellent work. More

by VENZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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