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Toyota of Louisville - Service Center

Louisville, KY

4.6
202 Reviews

202 Reviews of Toyota of Louisville - Service Center

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April 25, 2025

The Service Dept. is excellent- very knowledgeable, customer oriented, friendly and efficient. Seem to honor the appt schedule. Ready to answer questions and explain s More

by judylschulten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Libby
April 25, 2025

Great Service Mike gave exact estimate and delivered on time very professional major reason I have purchased three vehicles is Service Department More

by richgrammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great service that was timely and answered any questions. Am pleased and will return after next 5, ooo miles ! More

by Cbeckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Great service staff, very professional. Kevin Ashton is excellent to work with. Really appreciate departments responsiveness More

by rtgsrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

They are willing to listen, considerate, and treat customers with respect and dignity. They do quality work and offer discounts when possible. More

by Ms. Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

I enjoyed working with John. He was very professional. The service was great and done in a timely manner. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Always get great timely service. Never pushy. Very dependable. These are the reasons I keep going back. More

by Twblanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Great service, and fast. Good price. Friendly and not pushy. Very happy with the service More

by Johnnyadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Service advisors were informative and courteous problem was diagnosed quickly and repair was done professionally and efficiently More

by Tbalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

John Carbone is great! Always friendly and honest. Pleasant to work with. He gives good breakdown of wat was completed on the vehicle More

by Catsubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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