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Toyota of Louisville - Service Center

Louisville, KY

4.6
190 Reviews

190 Reviews of Toyota of Louisville - Service Center

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January 16, 2025

Toyota of Lisville is the BEST. I have been using them for 15 years as well as with a previous Camry. I have recommended them to family and friends. John Carbone, my service adv More

by UKkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Customer service is always really good. They get you in and out. They explain things that need to be done to your car. More

by bevbradshaw26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Clean environment and comfortable waiting area. Professional and knowledgeable Service Advisor, Adam Poff. It's a distance for me to drive, but I trust them more than a Toyota dealer that is clos More

by Vicki111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Service appt today was exceptionally quick. Waiting room was clean and coffee was available. Restroom was clean. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

I had an appointment at 8:30am and the staff was very attentive and helpful they took very good care of my vehicle. I was in and out quickly. More

by bigodm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

They were Curtis and fast with the services Short check in and short wait for them to finish More

by rogerlcoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent communication. I always understand the issues with my automobile. Very confident about any work done. More

by Alice W Henegar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Very nice to get service and service department very nice and friendly I lease my Toyota Highlander for the last 6 years would like to see the service for 3 years instead of 2 years for leasing options More

by gerald.cheser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Prompt service. Courteous and friendly staff. I have been using Toyota since 2012. They have always been fair. More

by kjoinr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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