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Toyota of Louisville - Service Center

Louisville, KY

4.6
194 Reviews

194 Reviews of Toyota of Louisville - Service Center

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February 15, 2025

Service advisors were informative and courteous problem was diagnosed quickly and repair was done professionally and efficiently More

by Tbalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

John Carbone is great! Always friendly and honest. Pleasant to work with. He gives good breakdown of wat was completed on the vehicle More

by Catsubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

This is great place for customers. . they all are good and helpful.. service was very quick More

by khadkauttam37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

It was a great service with Mike Lareau. He was so knowledgeable about service. Thank you. More

by noemy_princesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Always great service and thorough inspection of my vehicle keeping it performing safely on the road. More

by Wendy Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Toyota of Lisville is the BEST. I have been using them for 15 years as well as with a previous Camry. I have recommended them to family and friends. John Carbone, my service adv More

by UKkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Customer service is always really good. They get you in and out. They explain things that need to be done to your car. More

by bevbradshaw26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Clean environment and comfortable waiting area. Professional and knowledgeable Service Advisor, Adam Poff. It's a distance for me to drive, but I trust them more than a Toyota dealer that is clos More

by Vicki111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Service appt today was exceptionally quick. Waiting room was clean and coffee was available. Restroom was clean. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

I had an appointment at 8:30am and the staff was very attentive and helpful they took very good care of my vehicle. I was in and out quickly. More

by bigodm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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