Toyota of Louisville

Kevin Willis was every bit of amazing! Very friendly/welcoming, and made the buying processes almost effortless! Plan on coming back to him for any of my vehicle needs! Thank you Toyota of Very friendly/welcoming, and made the buying processes almost effortless! Plan on coming back to him for any of my vehicle needs! Thank you Toyota of Louisville! More

Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) a I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville. More

Tim was very helpful and patient during my car selection process. The entire staff at Toyota was accommodating and friendly. process. The entire staff at Toyota was accommodating and friendly. More

We appreciate John Carbone taking our car in with just a couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem couple of hours notice, when we explained an issue with the alternator. He took down all the pertinent information. He then called when the problem was determined and explained in terms we could understand. As the problem was more than we expected, it required extra time to compete (and, that was understandable. When all repairs were completed (a brake problem was also found after further examining the car), John called to let us know. When we picked the car up, John took time from his busy afternoon to show us the repairs that were made. Service was excellent and John Carbine was a pleasure to deal with. More

Really enjoyed my experience at Toyota of Louisville, most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and b most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and beyond to put me in the vehicle of my dreams and make it affordable. Thank you Levin and Toyota of Louisville. More

We were treated like family through the entire process of purchasing the vehicle we had picked out. We very much appreciate being guided through the process by such friendly and helpful people. We would li purchasing the vehicle we had picked out. We very much appreciate being guided through the process by such friendly and helpful people. We would like to give a shout out to Dennis and his entire team ! Thank You More

Amazing service! ! I actually live off Shelbyville rd area but continue to make the drive related to wonderful service!! ! I actually live off Shelbyville rd area but continue to make the drive related to wonderful service!! More

My mom was in the market for anew Toyota Camry and happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He w happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He was able to locate the car and have it in Louisville within the week and there were no surprises when we got there to finalize the sale. He was very patient with her while explaining the new features and getting her set up with the Toyota app and cell phone features. We also worked with Bob on the finance side who was equally as pleasant to work with. Overall so impressed with the entire experience and level of customer service we were given! I'm a Jeep driver but next time I might be swayed toward a Toyota :) More

Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! More