Toyota of Louisville

Ed "K" is the best. He made my first car buying experience what I thought was impossible: painless and enjoyable. I walked out of another dealership in the midst of a deal because the customer serv experience what I thought was impossible: painless and enjoyable. I walked out of another dealership in the midst of a deal because the customer service was horrible, the salesman was pushy (including telling me to give him all fives on this web site and telling me how disappointed he was I hadn't done it yet, even though the transaction wasn't complete), and just the overall lack of warmth and care in the place. Ed and the staff at Toyota of Louisville were the complete opposite. From the moment I set foot in the parking lot, I could tell the staff cared about me and not just another sale. Everyone was warm and friendly. And Ed is the complete opposite of what car salesmen are supposed to be. He's nice, friendly, funny and immediately put me at ease. He's a genuinely good guy and extremely knowledgeable about the vehicles. I will tell everyone to go to Toyota of Louisville and work with Ed when in the market for a car. More

I been having my car for a year now and I can honestly say that I love my car and I love all the benefits that they offer me and the Salesman Kevin Willis was the best in situating my needs and wants in w say that I love my car and I love all the benefits that they offer me and the Salesman Kevin Willis was the best in situating my needs and wants in what I wanted in a car...GOOD JOB KEVIN WILLIS and I will be preferring people to Toyota!!!!! More

I'm 55 years old and this was the very best and most pleasurable car buying experience I have ever had. I am not into slick salesman with slick salestactics trying to pressure you into buying a car and pleasurable car buying experience I have ever had. I am not into slick salesman with slick salestactics trying to pressure you into buying a car and then sliding in hidden costs on you at signing. I had done my homework and already knew which car I wanted and it's fair market value. Immediately after a quick test drive I asked Walter up front for his bottom line figure including all extra charges, he promptly gave me a very fair and complete figure, and I accepted it. In less than an hour and a half I had driven in, bought a new car at a very fair price without any sales hassle, and had driven out with it. More

I had my 2011 Camry in for a blown head gasket. This dealership says it is my fault for leaving off the radiator cap. I didn't take it off. Of course with the BIG Toyota guys, you won't win. I now have dealership says it is my fault for leaving off the radiator cap. I didn't take it off. Of course with the BIG Toyota guys, you won't win. I now have to pay to have another motor put in my 1 yr. old car. I dealt with John Carbone, which he didn't seem to care either way. I even talked to him about my crappy tires that I had to replace at 15,000 miles, he didn't care about that either. No I am not a happy customer of Toyota of Louisville. They won't have to worry about seeing me again. THEY ARE CROOKS AND DON'T CARE ABOUT THEIR CUSTOMERS!!!! More

THIS IS A FANTASTIC DEALERSHIP AND I WOULD NOT GO ANYWHERE ELSE FOR SERVICE FOR MY 2008 HIGHLANDER. THE SERVICE PERSON JOHN CARBONE IS A WONDERFUL,EXCELLENT SERVICE PERSON. HE GETS THE JOB DONE. WHEN ANYWHERE ELSE FOR SERVICE FOR MY 2008 HIGHLANDER. THE SERVICE PERSON JOHN CARBONE IS A WONDERFUL,EXCELLENT SERVICE PERSON. HE GETS THE JOB DONE. WHEN I BUY MY NEXT TOYOTA VEHICLE THIS IS THE PLACE. More

All of the personnel are TERRIFIC!!! They are completely HONEST with me about everything that involves my car. They never try to cheat me and always work with me for better pricing. I have been going HONEST with me about everything that involves my car. They never try to cheat me and always work with me for better pricing. I have been going to them for over 20 years, and I have no intention of ever going to anyone else. The only time anyone else ever TOUCHES my cars is when I am out of town and cannor get to them. Scott, John , Mike, Bud, and Nick are GREAT!!!! Also, Amanda is a great cashier!!! Their personalities are wonderful, and it's great talking with them not only about my car but also about anything else. I enjoy seeing them! Because of them, my Corolla has over 303,000 miles and my Rav4 has over 214,000 miles and STILL RUNNING STRONG!!!!! I am grateful for all of their service!!!!! More

The atmosphere is always nice at the service, usually john takes care of the paperwork and welcome, and he is very courteous. i will always use this dealership john takes care of the paperwork and welcome, and he is very courteous. i will always use this dealership More

My wife and I just bought a new 2011 Toyota Sienna, and it was a pleasure buying our new van from this dealership. Klaus Rodriguez was the one who worked with us, and he was upfront with all the informati it was a pleasure buying our new van from this dealership. Klaus Rodriguez was the one who worked with us, and he was upfront with all the information so there would NOT be any nasty surprises later. He was also courteous, friendly and professional. The price could've been just a little better, but it still was a good deal. We do NOT have a complaint on the amount of $$$ that we paid for this van. I would definitely recommend this dealer and Klause to others. More

I purchased my toyota camry from Oxmoor Toyota, but after a bait and switch service sales pitch, I went to Toyota of Louisville and got the same recommended service for much less. I have been taking my car a bait and switch service sales pitch, I went to Toyota of Louisville and got the same recommended service for much less. I have been taking my car to Toyota of Louisville since then. I feel I get quality service at a fair price. I probably will buy my next Toyota from Toyota of Louisville. More

I've been doing business with Toyota of Louisville for nearly 20 years because my experience with Dennis Fante and his staff has always been outstanding. I will continue to return to Toyota of Louisville nearly 20 years because my experience with Dennis Fante and his staff has always been outstanding. I will continue to return to Toyota of Louisville for all my vehicles. Dennis Fante, Ronnie Pence and Jerry Toth always provide the best price, the best service, quality products and outstanding customer care. My elderly mother and aunt accompanied me to the dealership today to pick-up my new Venza and every employee we encountered went out of their way to offer assistance and make them comfortable and happy. The kindness and thoughtfulness is greatly appreciated. More