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Toyota of Louisville
Louisville, KY
863 Reviews
Toyota of Louisville in Louisville, KY has been in business on Dixie Highway since 1967. Toyota of Louisville provides a great atmosphere for customers as well as their associates. Giving back to the community and taking care of customers is top priority.
Conveniently located in PRP and proudly serving the Lexington, Frankfort, Elizabethtown, Clarksville, New Albany, Crestwood, Florence, Simpsonville, Ft Knox and all Greater Louisville areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 863 reviews
August 09, 2017
:) :) :) We rolled in on a Jeep that was held together by a prayer and Tim took care of us. The Scion we got was ready and gassed up for a test drive. I had fo We rolled in on a Jeep that was held together by a prayer and Tim took care of us. The Scion we got was ready and gassed up for a test drive. I had found it online, we checked it out, secured financing and really didn't spend too long there. Over all, a couple of hours well spent. We have been very happy with the purchase and will definitely recommend for future purchases or encourage friends/family to check them out. Thanks! More
by L Moore
Employees Worked With
August 08, 2017
Dedicated Tim and Richard were so helpful! They were extremely patient with us and listened to our every need to find us the perfect car. They made the process Tim and Richard were so helpful! They were extremely patient with us and listened to our every need to find us the perfect car. They made the process so easy and stressfree. More
by Mitchell and Kathryn
August 07, 2017
Great experience buying new car at Toyota Great experience buying and trading of new car at Toyota of Louisville, Joseph Campbell was a pleasure to work with, he met all expectations and was v Great experience buying and trading of new car at Toyota of Louisville, Joseph Campbell was a pleasure to work with, he met all expectations and was very willing to help in any way. More
by theref21
Employees Worked With
August 07, 2017
Thrilled I, can truly say Tim Patillo was great to work with no pressure whatsoever. I never felt more comfortable in buying a car. Tim made the new car buying I, can truly say Tim Patillo was great to work with no pressure whatsoever. I never felt more comfortable in buying a car. Tim made the new car buying a pleasant experience. I would recommend him to anyone and have. Keep up the great work! More
by scoutmaster
August 05, 2017
True Customer Service I had been interested in a 2018 C-HR and took a test drive with Tim Patillo a couple weeks ago. There was no pressure to buy and he was very nice and I had been interested in a 2018 C-HR and took a test drive with Tim Patillo a couple weeks ago. There was no pressure to buy and he was very nice and knowledgeable. Fast forward two weeks and I get a bait and switch situation from a different Toyota dealership (very shady place, you should definitely choose Toyota of Louisville). Before I even leave the shady dealership I call Tim and tell him I'm on the way to see him. When I pull up at Toyota of Louisville, Tim is outside waiting for me and drives a beautiful silver 2018 Toyota C-HR XLE Premium right up to me! From that moment on everything went so smoothly, from the credit and financing to driving off the lot with my new car! Truly great customer service and such nice people. I highly recommend Tim Patillo and Toyota of Louisville! You won't be disappointed! More
by C-HRGuy2018
July 27, 2017
3rd car This is the third car I have purchased from the Toyota of Louisville dealership. The sales staff, managers, and financial staff have always treated me This is the third car I have purchased from the Toyota of Louisville dealership. The sales staff, managers, and financial staff have always treated me well. It can be a hassle and stressful to buy a car. I was offered a fair price for my trade along with an affordable payment. It took little to no negotiation because they took the time to understand my situation. I couldn't ask for a better car buying experience. More
by Casrav4
Employees Worked With
July 19, 2017
Finally, a dealership who cares My experience with Toyota of Louisville was genuinely remarkabel. From initial contact to vehical signature, I was impressed with how I was treated. My experience with Toyota of Louisville was genuinely remarkabel. From initial contact to vehical signature, I was impressed with how I was treated. Most notably, Tim Patillo my sales representative, went above and beyond any past expectations I had with dealing with Toyota and car dealership personnel. I have owned 3 Toyota vehical prior to my most recent purchase so I had several criteria to compare. The most important to me during any purchase process is honesty. I did not second guess any discussion I had with Tim during my process. Tim is knowledgeable, honest, attentive to needs of his customers, hard working and all around a great person. In this changing vehical purchase market, with a suggested push to move away from dealer sales representatives, Tim exemplifies why the personal interaction is essential to a positive buying experience. I will buy my next Toyota vehical from Tim with no reservations. You should to if you are reading this and are contimplating buying a vehical from Toyota of Louisville. More
by Phil
Employees Worked With
July 10, 2017
Very Satisfied We had a great experience purchasing our new Highlander at Toyota Of Louisville!! Working with Tim Patillo and his team of professionals made purchasi We had a great experience purchasing our new Highlander at Toyota Of Louisville!! Working with Tim Patillo and his team of professionals made purchasing a new vehicle easy. I would highly recommend Tim and Toyota Of Louisville for your next Toyota purchase! More
by Kelly Beam
July 09, 2017
Great people, great selection, great prices I came all the way from Wisconsin to get a car. I know this may seem extreme, but if I was asked if I would do it again, I would say yes. The prices a I came all the way from Wisconsin to get a car. I know this may seem extreme, but if I was asked if I would do it again, I would say yes. The prices are very nice, as are the people. Toyota of Louisville has a huge selection that can't be beat and the hospitality was wonderful. I definitely recommend them. Thank you Toyota of Louisville! More
by Nick
July 07, 2017
"Great Car Buying Experience" Tim Patillo was very helpful explaining the difference between the different models and options we were considering. Once we picked exactly what we w Tim Patillo was very helpful explaining the difference between the different models and options we were considering. Once we picked exactly what we wanted, Tim located the vehicle and it was ready for pick up within 48 hours. When we picked up our new Camry, Tim took the time to explain many of the new features our 14 year old trade in lacked. More
by Susan
