Toyota of Louisville

Toyota of Louisville Success! My wife and I delt with Tim Patillo searching for a vehicle for my wife. We started with a Corrola, extensivly test drove the vehicle, and decided we My wife and I delt with Tim Patillo searching for a vehicle for my wife. We started with a Corrola, extensivly test drove the vehicle, and decided we needed something more accommodating for her comfort. Tim recommended the Rav4 and rightly so, we bought it. During the visit, Donna Altieri, BDC Manager interacted with us throughout the conversation, offered coffee or a bottle of water which added to the great experience. At no time did we feel any pressure to buy, pressure to "Beat them down", or the typical discomfort with a high pressure dealer. Toyota of Louisville made the event successful for all of us. I also want to mention the folks in the service department. Kevin Ashton is a fantastic asset to the staff, as well as John, Mike Moe and Bud. Great folks. More

Salesman Tim P. was great but be careful with Finance Tim P. Is a great salesperson but only after it was too late did we learn that Dean, the finance guy, sold us an extended warranty from a one of the w Tim P. Is a great salesperson but only after it was too late did we learn that Dean, the finance guy, sold us an extended warranty from a one of the worst rated companies in the country! Thought we were getting a genuine Toyota plan through Toyota financial since that's where our new 4runner is financed, but no, he charged us about the same price for the generic company who has nothing to do with Toyota Financiall, doesn't like to pay claims, and can take weeks and months to resolve what they do decide to pay for! Found out about the non-toyota extended warranty 2 weeks after we got the car , in a letter from Toyota Financial. We could and should have gotten a similar GENUINE Toyota warranty through Toyota Financial for the same money! Now he won't answer the phone or return messages! If you have to finance your car and/ or want an extended warranty , be smarter than us, before you sign! Update - My hat's off to Mr Swope! Dean gave me a call, apologized for the misunderstanding and agreed to switch the extended warranty to a genuine Toyota plan. Thanks Dean, Tim, and Mr Swope. I will consider another purchase in the future??? More

Excellent Kind, Personable, Patient. Worked out a great deal. Happy customer. I would recommend this dealership and Tim Patillo to anyone in need of a vehicle. Kind, Personable, Patient. Worked out a great deal. Happy customer. I would recommend this dealership and Tim Patillo to anyone in need of a vehicle. More

2015 Toyota Camry XSE Toyota Of Louisville is an amazing dealership. Everyone was very friendly and welcoming. Tim is also an amazing car salesman. I came to the lot not kn Toyota Of Louisville is an amazing dealership. Everyone was very friendly and welcoming. Tim is also an amazing car salesman. I came to the lot not knowing what I wanted and he took his time with me and got me into a car that I absolutely love. Tim was very friendly and outgoing and he worked with me to make sure everything fit my personal needs. This was my 2nd experience here and I will not go anywhere else. Thank you Toyota of Louisville and thank you Tim!! More

Very helpful team! Great experience with Tim! I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying proces I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying process and was a joy to work with. He was very professional, and has a great sense of humor. I will be recommending Tim and Toyota of Louisville to anyone in need of a new or used vehicle! Thanks Tim! More

Pleasant Pressure Free Buying Experience Tim Patillo was very helpful in meeting my vehicle requirements. Pricing was good and my customer experience with Toyota of Louisville was exceptiona Tim Patillo was very helpful in meeting my vehicle requirements. Pricing was good and my customer experience with Toyota of Louisville was exceptional. I highly recommend Toyota of Louisville for any vehicle purchase and to request Tim Patillo as your sales representative at this dealership. More

Great experience with Tim I visited Toyota of Louisville for a specific pre-owned vehicle. Tim was a true professional and helpful in every way possible. He answered every sing I visited Toyota of Louisville for a specific pre-owned vehicle. Tim was a true professional and helpful in every way possible. He answered every single question I had to my satisfaction. I was visiting from out of town and felt uneasy about visiting an out-of-town dealership. Tim made it easy and the fast! Very straightforward and respectful of time. Highly recommend him. More

Arrogant This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would! This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would! More

Tim was a real efficent and friendly salesperson,GREAT JOB. When I first went to Toyota Lou. I was looking at one particular car. but when I told TIM what I needed Tim told me about different models and what th When I first went to Toyota Lou. I was looking at one particular car. but when I told TIM what I needed Tim told me about different models and what the difference was, we picked the car that fitted me best. with his help I got the car I wanted, and I saved money to. This has been the best experience at a dealership that I ever had, and the closing went great to. GREAT JOB. More