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Toyota of Louisville
Louisville, KY
863 Reviews
Toyota of Louisville in Louisville, KY has been in business on Dixie Highway since 1967. Toyota of Louisville provides a great atmosphere for customers as well as their associates. Giving back to the community and taking care of customers is top priority.
Conveniently located in PRP and proudly serving the Lexington, Frankfort, Elizabethtown, Clarksville, New Albany, Crestwood, Florence, Simpsonville, Ft Knox and all Greater Louisville areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 863 reviews
February 13, 2018
Pathetic Customer Service Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me that I had to have done something as they do not simply stop working. They never even bothered to call Toyota. If they had, they would have found this can happen. They said I would have to pay for the repair. No one there seemed to care. It was simply the worst experience ever. I told the service manager this. He seemed to have cared less. Don't waste your time taking your care to their service department, even if it is brand new. More
by Hmilby
Employees Worked With
February 02, 2018
Very helpful team! Great experience with Tim! I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying proces I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying process and was a joy to work with. He was very professional, and has a great sense of humor. I will be recommending Tim and Toyota of Louisville to anyone in need of a new or used vehicle! Thanks Tim! More
by Clinton E Reed
Employees Worked With
January 31, 2018
Pleasant Pressure Free Buying Experience Tim Patillo was very helpful in meeting my vehicle requirements. Pricing was good and my customer experience with Toyota of Louisville was exceptiona Tim Patillo was very helpful in meeting my vehicle requirements. Pricing was good and my customer experience with Toyota of Louisville was exceptional. I highly recommend Toyota of Louisville for any vehicle purchase and to request Tim Patillo as your sales representative at this dealership. More
by Louis Smith
Employees Worked With
January 30, 2018
Great experience with Tim I visited Toyota of Louisville for a specific pre-owned vehicle. Tim was a true professional and helpful in every way possible. He answered every sing I visited Toyota of Louisville for a specific pre-owned vehicle. Tim was a true professional and helpful in every way possible. He answered every single question I had to my satisfaction. I was visiting from out of town and felt uneasy about visiting an out-of-town dealership. Tim made it easy and the fast! Very straightforward and respectful of time. Highly recommend him. More
by Shannon Phillips
Employees Worked With
January 24, 2018
Arrogant This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would! This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would! More
by A.Webb
Employees Worked With
January 06, 2018
Tim was a real efficent and friendly salesperson,GREAT JOB. When I first went to Toyota Lou. I was looking at one particular car. but when I told TIM what I needed Tim told me about different models and what th When I first went to Toyota Lou. I was looking at one particular car. but when I told TIM what I needed Tim told me about different models and what the difference was, we picked the car that fitted me best. with his help I got the car I wanted, and I saved money to. This has been the best experience at a dealership that I ever had, and the closing went great to. GREAT JOB. More
by joe123
Employees Worked With
December 31, 2017
Great Experience & Car value! Mr. Patillo is very professional. He found the vehicle that I wanted. It was in my budget. This is the third car we have purchased with him. My daught Mr. Patillo is very professional. He found the vehicle that I wanted. It was in my budget. This is the third car we have purchased with him. My daughter's have a 2011 Toyota Corolla and it is still in great shape. He will work with you and fine a vehicle that will meet the needs of your family. I truly appreciate his honesty and help. We will be back! More
by stacey n looney
Employees Worked With
December 20, 2017
Fantastic Dealership Experience I had a totally positive, professional, yet quite pleasant and enjoyable experience with my new vehicle purchase at Toyota of Louisville. The staff w I had a totally positive, professional, yet quite pleasant and enjoyable experience with my new vehicle purchase at Toyota of Louisville. The staff was great and even fun to speak with and really went the "extra mile" to get me in a vehicle I will enjoy. Thanks much! More
by Sandi Jordan
Employees Worked With
December 18, 2017
2017 Prius - great buying experience This is our second time buying a car from Tim Patillo. Nine years ago I purchased a 2008 blue Prius from Tim. He was very helpful, no-nonsense, no-p This is our second time buying a car from Tim Patillo. Nine years ago I purchased a 2008 blue Prius from Tim. He was very helpful, no-nonsense, no-pressure. He seeks to understand your needs and get you the best car for the money. When it came time to pass the 2008 on to my son and look for a replacement vehicle, we reached out to Tim. Very glad we did. I love the new Prius. Tim was very patient with us as we thought through our decision during the busy holiday season. If you are ever looking for a Toyota vehicle, I recommend to contact Tim at Toyota of Louisville. More
by Candace Kresse
Employees Worked With
December 09, 2017
2015 toyota corolla We have bought from here twice. We always use timmy! He’s be so awesome to us. We will definitely be back, we always get unbelievable service! We have bought from here twice. We always use timmy! He’s be so awesome to us. We will definitely be back, we always get unbelievable service! More
by Briannastice
Employees Worked With
