Toyota of Louisville
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No need to shop elsewhere! Buying a car is considered the second most stressful purchase, next to buying a house. Not so at Toyota of Louisville! Glenn Harder made my purchase Buying a car is considered the second most stressful purchase, next to buying a house. Not so at Toyota of Louisville! Glenn Harder made my purchase easy. He is there to assist in getting what you want and at a pace you prefer. More
Awesome Experience! Glen was awesome to work with! He was very patient with me and easy going. He went above and beyond to make sure I was happy with my vehicle purchase. Glen was awesome to work with! He was very patient with me and easy going. He went above and beyond to make sure I was happy with my vehicle purchase. The experience was smooth, laid back and overall awesome! I will definitely reach out to Glen in the future and I highly recommend him as your next car sales man! More
Awesome! Glenn Harder was great! He patiently listens and actually "hears" what we're saying. Glenn helped, especially the wife, determine which model would Glenn Harder was great! He patiently listens and actually "hears" what we're saying. Glenn helped, especially the wife, determine which model would best meet our/"her" needs. Glenn then searched and located the vehicle the wife "really" wanted quickly. We were able to pick up are new Highlander just a few days past Christmas. Glenn answered every one of our questions and concerns immediately and gave us some great ideas we didn't think about prior to the purchase. This is my third time working with Glenn and Toyota of Louisville and it was a total pleasure for not only myself... but more importantly the wife! More
Great buying experience We came in to purchase a new Toyota Highlander because the lease was up on our Nissan. We told Glen exactly what we wanted and never once were we push We came in to purchase a new Toyota Highlander because the lease was up on our Nissan. We told Glen exactly what we wanted and never once were we pushed or pursuaded to try and go a different way. Glen actually got us in a higher model Highlander than what we originally looked at online and the payment remained in our price range. Thank you Glen for an awesome buying experience and we will definitely be back in the future. More
Toyota of Louisville Success! My wife and I delt with Tim Patillo searching for a vehicle for my wife. We started with a Corrola, extensivly test drove the vehicle, and decided we My wife and I delt with Tim Patillo searching for a vehicle for my wife. We started with a Corrola, extensivly test drove the vehicle, and decided we needed something more accommodating for her comfort. Tim recommended the Rav4 and rightly so, we bought it. During the visit, Donna Altieri, BDC Manager interacted with us throughout the conversation, offered coffee or a bottle of water which added to the great experience. At no time did we feel any pressure to buy, pressure to "Beat them down", or the typical discomfort with a high pressure dealer. Toyota of Louisville made the event successful for all of us. I also want to mention the folks in the service department. Kevin Ashton is a fantastic asset to the staff, as well as John, Mike Moe and Bud. Great folks. More
Salesman Tim P. was great but be careful with Finance Tim P. Is a great salesperson but only after it was too late did we learn that Dean, the finance guy, sold us an extended warranty from a one of the w Tim P. Is a great salesperson but only after it was too late did we learn that Dean, the finance guy, sold us an extended warranty from a one of the worst rated companies in the country! Thought we were getting a genuine Toyota plan through Toyota financial since that's where our new 4runner is financed, but no, he charged us about the same price for the generic company who has nothing to do with Toyota Financiall, doesn't like to pay claims, and can take weeks and months to resolve what they do decide to pay for! Found out about the non-toyota extended warranty 2 weeks after we got the car , in a letter from Toyota Financial. We could and should have gotten a similar GENUINE Toyota warranty through Toyota Financial for the same money! Now he won't answer the phone or return messages! If you have to finance your car and/ or want an extended warranty , be smarter than us, before you sign! Update - My hat's off to Mr Swope! Dean gave me a call, apologized for the misunderstanding and agreed to switch the extended warranty to a genuine Toyota plan. Thanks Dean, Tim, and Mr Swope. I will consider another purchase in the future??? More
Excellent Kind, Personable, Patient. Worked out a great deal. Happy customer. I would recommend this dealership and Tim Patillo to anyone in need of a vehicle. Kind, Personable, Patient. Worked out a great deal. Happy customer. I would recommend this dealership and Tim Patillo to anyone in need of a vehicle. More
2015 Toyota Camry XSE Toyota Of Louisville is an amazing dealership. Everyone was very friendly and welcoming. Tim is also an amazing car salesman. I came to the lot not kn Toyota Of Louisville is an amazing dealership. Everyone was very friendly and welcoming. Tim is also an amazing car salesman. I came to the lot not knowing what I wanted and he took his time with me and got me into a car that I absolutely love. Tim was very friendly and outgoing and he worked with me to make sure everything fit my personal needs. This was my 2nd experience here and I will not go anywhere else. Thank you Toyota of Louisville and thank you Tim!! More
Pathetic Customer Service Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me that I had to have done something as they do not simply stop working. They never even bothered to call Toyota. If they had, they would have found this can happen. They said I would have to pay for the repair. No one there seemed to care. It was simply the worst experience ever. I told the service manager this. He seemed to have cared less. Don't waste your time taking your care to their service department, even if it is brand new. More
Very helpful team! Great experience with Tim! I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying proces I purchased a used vehicle at Toyota of Louisville and was happy overall with the experience. Tim was very helpful throughout the entire buying process and was a joy to work with. He was very professional, and has a great sense of humor. I will be recommending Tim and Toyota of Louisville to anyone in need of a new or used vehicle! Thanks Tim! More