Toyota of Louisville

One of the best salesman I ever had to deal with highly reco I came to Toyota Louisville and I met Joseph very nice very straightforward person no joking no messing around with straight forward show me the vehic I came to Toyota Louisville and I met Joseph very nice very straightforward person no joking no messing around with straight forward show me the vehicle that I needed at work with make the main sure that I was completely happy from beginning to end bet one of the best themselves when I ever work with I highly recommend him More

Excellent buying experience. My shopping experience began at a competing dealership. After several days of being given the run around, I was told that my vehicle was ready and th My shopping experience began at a competing dealership. After several days of being given the run around, I was told that my vehicle was ready and the deal was approved. I arrived to take delivery and learned that I was misled and an attempt was made to force me to take possession of a vehicle without the features agreed upon and in a different (undesirable) color. I rejected that "deal" and left very angry about being treated so poorly and lied to. I immediately called Toyota of Louisville and connected with Tim. He was attentive, knowledgable, respectful and thorough. He located exactly the vehicle that I wanted. When I explained the deal struck with the other dealership, Tim reviewed the figures and pointed out errors they made. He then beat the other dealer's terms with no unnecessary haggling. I took delivery within about 2 hours of calling and meeting Tim. My experience with Toyota of Louisville, Tim and Mr. Swope (the GM) was second to none. They have earned my business and I will refer friends and family there in the future. If you're looking for an awesome buying experience, without the hassles, look no further than Toyota of Louisville. More

I had a great experience Joseph was very helpful and informative. When came to the dealership I did not think that I would be purchasing a car that day but Joe made my car bu Joseph was very helpful and informative. When came to the dealership I did not think that I would be purchasing a car that day but Joe made my car buying experience so much easier! More

JOHN EMPLOYEE of the year I do not trust dealerships but John in the service department is an exceptions to all the rules. At least for me is a man of intrigrity and for that I do not trust dealerships but John in the service department is an exceptions to all the rules. At least for me is a man of intrigrity and for that reason I do not do anything to my Toyota without checking with John first and he has not steered me wrong. I appreciate this man since I moved here from another state and did not know where to turn when had a problem with my previous Toyota and God directed me to John and I am grateful. Thank You More

Excellent!! Excellent is not a word I would usually use for my overall experience at a car dealership! Joseph Campbell was awesome. Friendly, courteous and knowle Excellent is not a word I would usually use for my overall experience at a car dealership! Joseph Campbell was awesome. Friendly, courteous and knowledgeable. All you could ask for and more! Thanks again!! More

AWESOME EXPERIENCE!!!!! I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me a I had an exceptional experience from my first contact by phone with Donna Altieri to my salesman, Glen Harder. Glen did a super job of edcuating me about the different Avalon models and all the safety, tech and navigation features of each. Glen was so patient, lettting me test drive three cars so I could experience all the various upgrades, though not one car on the dealer lot that day had everything I wanted. I was very lucky to have Richard Swope make Glen and I aware that they would be getting in a fully loaded 2016 Avalon Hybrid within the week, so I had the option to wait 2 days and really get everything I hoped for in my new car. Bob Garr, handled all my sales paperwork and made quick work of getting me out the door without delay. I picked it up my new Avalon today and I was not disppointed!!!! It had been fully detailed and serviced when I arrived. Glen let me test drive it and explained all the features thoroughly. I am a person who previously hated buying a car, but everyone at Toyota of Louisville truly went out of their way to deliver a superior product and service from start to finish. It was a very pleasant, no pressure, experience. I would highly recommend Toyota of Louisville, and particularly Glen Harder! More

Ausome experience!! I can't say enough good things about my experience at Toyota of Louisville!! I was searching for a Toyota Highlander that wasn't on their lot and Ric I can't say enough good things about my experience at Toyota of Louisville!! I was searching for a Toyota Highlander that wasn't on their lot and Richard quickly found my dream car and had it to me in one day! The delivery was seamless and everyone I came in contact with went out of there way to make my experience as smooth as possible. In short, they were personal in approach and professional in product. More

Good honest people I have known Glenn for over ten years, and during that time I have purchased roughly 6 card from him through Toyota of Louisville. He has also helped I have known Glenn for over ten years, and during that time I have purchased roughly 6 card from him through Toyota of Louisville. He has also helped my Parents, my sisters, my in-laws, my niece, my daughters, and my granddaughter purchase cars. Glenn is simply a pleasure to work with. He knows the vehicles, but much more importantly he is a genuine good person. No sales pitch, no dealer add ons, just honest facts and fair prices. I will never buy a car from anyone else. More

Great experience Bought my first car here and it was the best customer service I have ever had. Definitely recommending my friends to buy cars from here Bought my first car here and it was the best customer service I have ever had. Definitely recommending my friends to buy cars from here More

Great experience I had went to 4 other dealerships and each one left a bad taste in my mouth. I went to Toyota of Louisville and fell in love with a car I had found. M I had went to 4 other dealerships and each one left a bad taste in my mouth. I went to Toyota of Louisville and fell in love with a car I had found. Mr Tim Patillo was glad to help me out and didn't hesitate to answer all the questions I had. I didn't feel pressured from him at all. Mr Patillo and Mr Dean Sexton were able to get me the car I wanted for a great price, and worked with me on the payment plan. Would recommend to everyone! More