Toyota of Louisville

Great Joseph Campbell was a great help in me finding the automobile that I want it and I recommend anyone this looking for a Nice car go see Joseph Campbell Joseph Campbell was a great help in me finding the automobile that I want it and I recommend anyone this looking for a Nice car go see Joseph Campbell at Toyota Of Louisville More

*Warning to out of state buyers* I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had m I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had more questions and concerns and I'm purchasing sight unseen. Lincoln started out great, answered quickly, sent over pictures and we connected on the phone. Pleasant conversation. Everything was on the right track. We matched up numbers and I had sent over all of my payoff information and we were in agreement. Lincoln's exact words are"My GM's left for the evening, I'll let you know in the morning for sure" I wait until 1pm and I have no response so I send a friendly check-in email and text. No reply for a few hour. Lincoln's finally lets me know it's his dayoff and he'll send over the info at 5:30pm as well as a video of the vehicle running. I requested the vehicle video running after I had agreed to pick up the vehicle the following day or day after. No response.No paperwork. No Video. I then reach out once again the following day(Now 3 days waiting for GM), and Lincoln tells me the vehicle has been sold. Mind you, I've already taken the credit hit by getting financed and my bank had put all the money in my account so that I was able to pay by cash or cashiers check as this is an out of state purchase. Lincoln tells me they do not hold cars. Which is weird. I mean, let me know that in the beginning, and I would of put a larget deposit down. Or give me a shout out and let me know someone else is interested. I had requested the day off from work, got financed and was ready to go and just needed the "GM to sign off the final number" in which I never heard back from. Something is shady here. If I could pass on anything it's to let out of state buyers you do not hold cars. I've never seen a dealership do that, or not take a deposit. If this is the case, it would have been nice to know this ahead of time. I 100% do NOT recommend this dealership to any out of state buyer as their business practice and communication is lacking. I'm deeply hurt and frustrated. More

Excellent One of the best experiences I’ve ever had purchasing a car. My salesman Tim Patillo was GREAT!! He was very friendly and professional. This is the onl One of the best experiences I’ve ever had purchasing a car. My salesman Tim Patillo was GREAT!! He was very friendly and professional. This is the only dealership I will purchase from because I am never disappointed. Thank you Tim for all your help. More

Car shopping Great experience when looking for my 1st car. Got the best deal when it came to getting the best car, they worked with me to close the deal. Great experience when looking for my 1st car. Got the best deal when it came to getting the best car, they worked with me to close the deal. More

Joseph made all aspects of buying my new car exciting! The sales team worked hard to ensure my wants and needs were addressed. Joseph and Ashley went above and beyond to take care of me. They made the expi The sales team worked hard to ensure my wants and needs were addressed. Joseph and Ashley went above and beyond to take care of me. They made the expierence fun! I will enjoy my new car for years to come and will come back!!! More

Joseph Campbell’s professionalism Excellent salesman. Thorough and efficient! Joseph listens and provides you with what you request. He makes no attempt to push you beyond your com Excellent salesman. Thorough and efficient! Joseph listens and provides you with what you request. He makes no attempt to push you beyond your comfort level. He make car buying comfortable. More

Sales Person I leased a new vehicle from Toyota of Louisville last week. I have purchased/leased my last 8 vehicles there and used the same sales person. Glen Har I leased a new vehicle from Toyota of Louisville last week. I have purchased/leased my last 8 vehicles there and used the same sales person. Glen Harder is absolutely the BEST! He is very knowledgeable, friendly, helpful and pleasent to work with. It's always a pleasure to work with him, and I look forward to leasing/purchasing my next vehical with him. I'll never use another salesperson! More

Awesome place Tim was awesome ! Very helpful always had a smile . He answered all my questions and concerns and made the car buying experience a breeze . Would defi Tim was awesome ! Very helpful always had a smile . He answered all my questions and concerns and made the car buying experience a breeze . Would definitely purchase from him again More

Best Toyota dealership in Louisville!!! My sales consultant, Tim Patillo, was very knowledgeable on all of the trucks I looked at, and had all of the answers to my questions. There was no ha My sales consultant, Tim Patillo, was very knowledgeable on all of the trucks I looked at, and had all of the answers to my questions. There was no hagaling in the price, they gave me there best price available, including taxes and fees! The offer was well below sticker value, with no hidden fees! I’ve done business with other Toyota dealerships in the past, nothing compares to Tim Patillo and the finance staff at Toyota of Louisville!!! Thanks for the great service and a great truck!!! More

Great experience! This was my first time buying a car, I came in with no pre existing knowledge of what I was getting myself into as duch I was very anxious about the w This was my first time buying a car, I came in with no pre existing knowledge of what I was getting myself into as duch I was very anxious about the whole experience. I've heard the horror stories of the greasy sales guy looking to make a buck without any consideration of the financial or emotional harm they may cause. Joseph Campbell couldn't have been farther from the yhat perception. He made me feel like a old friend, gave me all the tools I needed to make an informed decision, and helped with very little information he showed me exactly what I wanted when even I wasnt sure! The financer I worked with was very helpful and put everything very plainly for me. At no point did I experience the confusion and anxiety I walked in the door with! I will definately be back qhen the time comes! More