Toyota of Louisville

Wonderful! Tim was absolutely wonderful and made this purchase so simple & great! He answered all of my questions and made sure I knew everything about my new ca Tim was absolutely wonderful and made this purchase so simple & great! He answered all of my questions and made sure I knew everything about my new car. And I LOVE my new Highlander! More

Great Experience! Came in looking for a car that I had been wanting for a while. I left very satisfied. The whole staff was very friendly and made me feel welcomed, esp Came in looking for a car that I had been wanting for a while. I left very satisfied. The whole staff was very friendly and made me feel welcomed, especially Randy Martinez. He has great customer service a skills and a friendly attitude. I now know where to make my next few car purchases. More

Cant say enough good things!!! I went to TOL because Joe Campbell came highly recommended even though it was further than the Toyota dealership 5 minutes from our home. We have been I went to TOL because Joe Campbell came highly recommended even though it was further than the Toyota dealership 5 minutes from our home. We have been buying cars for 30 years and this was by far the best experience I've ever had. I wasnt sure what I wanted when I went to the dealership. We started working with Joe and immediately I knew I wanted to buy from him, no one else ever treated us the way he did. Joe is friendly, respectful, KNOWLEDGEABLE, courteous and not high pressure. I had looked at many cars over the previous 6 months and never found the "1". Joe showed me a Toyota Highlander and I fell in love. He showed and explained in detail all of the features, leasing vs buying, price, etc etc. I wasnt sure about trading a car or not, he was very helpful over 3 days of me changing my mind. I went back 2 days later. everything was as promised, and I was in and out quickly. Joe again went over all of the features of the truck with me. Not only was Joe great but the entire dealership team. I will buy ALL cars and advise everyone I know to go to this dealership and to Joe from now on! After I brought my car home I wasnt sure about a specific feature, called Joe, he called right back and all was good!! So happy More

Best Car Buying Experience Ever! Toyota of Louisville is amazing! I made a day trip to Louisville to look at a car and left with a great deal and the best car buying experience ever! Toyota of Louisville is amazing! I made a day trip to Louisville to look at a car and left with a great deal and the best car buying experience ever! Tim was patient, helpful, professional, and personable throughout my visit. I never felt rushed or pressured to make any hasty decisions. Also, the entire process was very efficient and organized. Thank you, Tim and everyone else who helped me! When I'm ready to buy another car, Toyota of Louisville will be the first place on my list! More

Great experience Tim made our car buying experience enjoyable and pain free. He took the time to listen to our needs and show us multiple options. He gave us space and Tim made our car buying experience enjoyable and pain free. He took the time to listen to our needs and show us multiple options. He gave us space and time to discuss, and never pressured us to make a decision. He went above and beyond to make our experience great. We left feeling like we got a great vehicle and an awesome deal. This was the best car buying experience we have had. More

Stress free car buying at its finest! I stressed about getting a new vehicle for quite some time. I had questions and concerns from everything like safety features to even color choices. I stressed about getting a new vehicle for quite some time. I had questions and concerns from everything like safety features to even color choices. It had been more than 20 years since I last purchased a vehicle brand new. Let me assure you, never once did I feel overwhelmed or uncomfortable in my experience here. Joe was great at knowing how to get me at ease and he has some great knowledge and experience in this industry. There was not one question that he did not have an answer too. I feel like I came looking for a car a left with a new car and a new friend as well. The best experience one could ask for in getting a new vehicle. More

Excellent I had an excellent experience buying from Toyota of Louisville. Joe Campbell was amazing to work with and showed nothing but honesty and compassion. I I had an excellent experience buying from Toyota of Louisville. Joe Campbell was amazing to work with and showed nothing but honesty and compassion. If you’re looking to buy a car I would highly recommend you give Joe a call. More

Buying my first car Glen made my experience less stressful and got the me the car I really wanted. John Carbone in service does an phenomenal job when I need Anything do Glen made my experience less stressful and got the me the car I really wanted. John Carbone in service does an phenomenal job when I need Anything done with my job. Also Bob Garr helped with all my financial issues because I am Buying at a young age while also in college. Thank you for making me experience quick and easy! I recommended all three of these guys to anyone! 12/10 More

Great Joseph Campbell was a great help in me finding the automobile that I want it and I recommend anyone this looking for a Nice car go see Joseph Campbell Joseph Campbell was a great help in me finding the automobile that I want it and I recommend anyone this looking for a Nice car go see Joseph Campbell at Toyota Of Louisville More

*Warning to out of state buyers* I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had m I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had more questions and concerns and I'm purchasing sight unseen. Lincoln started out great, answered quickly, sent over pictures and we connected on the phone. Pleasant conversation. Everything was on the right track. We matched up numbers and I had sent over all of my payoff information and we were in agreement. Lincoln's exact words are"My GM's left for the evening, I'll let you know in the morning for sure" I wait until 1pm and I have no response so I send a friendly check-in email and text. No reply for a few hour. Lincoln's finally lets me know it's his dayoff and he'll send over the info at 5:30pm as well as a video of the vehicle running. I requested the vehicle video running after I had agreed to pick up the vehicle the following day or day after. No response.No paperwork. No Video. I then reach out once again the following day(Now 3 days waiting for GM), and Lincoln tells me the vehicle has been sold. Mind you, I've already taken the credit hit by getting financed and my bank had put all the money in my account so that I was able to pay by cash or cashiers check as this is an out of state purchase. Lincoln tells me they do not hold cars. Which is weird. I mean, let me know that in the beginning, and I would of put a larget deposit down. Or give me a shout out and let me know someone else is interested. I had requested the day off from work, got financed and was ready to go and just needed the "GM to sign off the final number" in which I never heard back from. Something is shady here. If I could pass on anything it's to let out of state buyers you do not hold cars. I've never seen a dealership do that, or not take a deposit. If this is the case, it would have been nice to know this ahead of time. I 100% do NOT recommend this dealership to any out of state buyer as their business practice and communication is lacking. I'm deeply hurt and frustrated. More