Toyota of Louisville

The gentleman who helped me was very patient, polite & helpful. Outstanding employee. Work was done timely. helpful. Outstanding employee. Work was done timely. More

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere, Honest And Informative. Transaction Was Completed Efficiently And Respectfully. Honest And Informative. Transaction Was Completed Efficiently And Respectfully. More

Everyone was so friendly and broke down everything to me that I need to have done that I need to have done More

Friendly & professional service provided by Toyota of Louisville salesman. No pressure purchase made this an excellent experience. Louisville salesman. No pressure purchase made this an excellent experience. More

Courteous and helpful customer service reps in the service department. Work done in reasonable time. service department. Work done in reasonable time. More

I trust all my auto needs to Toyota and John Carbone and have for decades. have for decades. More

They was very good johncarbonewas great and I would recommend the care to friends I would come back again recommend the care to friends I would come back again More

I was waiting at the dealership while they performed routine scheduled service and began a warranty repair. The warranty repair to required more time to diagnose than I had available. The dealership w routine scheduled service and began a warranty repair. The warranty repair to required more time to diagnose than I had available. The dealership was flexible in rescheduling the warranty repair. More

From the first communication I had with Tim Patillo to driving off the lot in my Tacoma, I had a great experience with this dealership. Tim kept me up to date on the status of my truck from when it was bu driving off the lot in my Tacoma, I had a great experience with this dealership. Tim kept me up to date on the status of my truck from when it was built to when it was delivered. Everyone at the dealership is friendly and did not use high pressure sales tactics. I also want to thank Dean for taking care of the financing and sharing some good laughs. This is a great place to go looking for a Toyota. They will take care of you. More

In the beginning my experience was your typical and average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t taking the first offer given to me and didn’t jump to make a deal the first 5 minutes. He called me to inform me of interest rates and I hear as soon as I pick up the phone “she needs to xxxx or get off the pot” so I then say “hello” and he begins the conversation to me. I thought it was extremely rude to be talking trash about a customer as the phone is ringing and then having to hear that. I immediately asked if it was about me and he began to stutter around, proof I caught him off guard because he assumed I hadn’t heard. I understand vehicle deals are stressful but that was beyond uncalled for. If I had not placed a deposit and they ran my credit multiple times..I would have NOT went through with the deal for that simple reason. The worst customer service I’ve ever received during any purchase, vehicle or otherwise. More