Toyota of Louisville

Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. Luckily my brother was with me, otherwise I would have reconsidered buying a vehicle. More

The service for the oil change and tire rotation was prompt. The customer service representative was informative letting me know I needed a new cabin air filter prompt. The customer service representative was informative letting me know I needed a new cabin air filter More

TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. sales and service. That’s why I keep coming back. More

Was a great experience, Tim and everyone at Toyota were great people to work with and helped our experience go smooth and fast. Our car’s performance and quality were beyond our expectations and are gratef great people to work with and helped our experience go smooth and fast. Our car’s performance and quality were beyond our expectations and are grateful and excited for our car! More

We were contacted by the internet sales team about a 2021 dodge charger at 9:30 in the morning for an inquiry we made on Car Gurus the night before. As we are 3 hours away we made a deal on the phone. We sub dodge charger at 9:30 in the morning for an inquiry we made on Car Gurus the night before. As we are 3 hours away we made a deal on the phone. We submitted credit information and had a down payment ready. We were assured by Kristen Shirley that they would hold the car for us. Left right away for the drive up to the dealer. 30 minutes into our drive we received a text, not a phone call, to let us know they sold the car to someone else. We were so shocked we had to pull over to collect ourselves. The car business is brutal, but this was a new low. More

First time Purchasing a vehicle and Toyota of Louisville made the experience quick and easy. The salesman were very welcoming especially David & Tim. They work with you to get you in the car that best fits made the experience quick and easy. The salesman were very welcoming especially David & Tim. They work with you to get you in the car that best fits you . I definitely recommend anybody buying a car to go to Toyota of Louisville they have amazing service. More

Fast and super helpful. They got me out the door very quickly with a new car. Would come back. They got me out the door very quickly with a new car. Would come back. More

Service advisor, John Carbone, easy to work with. Followed through with what he said he would do. Followed through with what he said he would do. More

Sam Smith was such a help! He was very responsive and it was a painless process. He was very responsive and it was a painless process. More

Tim was awesome helping me with the purchase of my 2023 Toyota Tacoma. Best thing there was no pressure at all. Great experience.!!!!! Toyota Tacoma. Best thing there was no pressure at all. Great experience.!!!!! More