Toyota of Louisville

Tim was so kind to give me a class in Corolla Crossover hybrid setup and technology. What a gift! Thank you, Tim hybrid setup and technology. What a gift! Thank you, Tim More

Tim has worked with me for nearly 2years to get just the right car. He has been so helpful and has answered all of my questions and concerns. I can’t say enough about his willingness to work with me. right car. He has been so helpful and has answered all of my questions and concerns. I can’t say enough about his willingness to work with me. More

Tim P. at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and availability. The purchase of the car was seamless. Highly recommend this dealership and especially Tim P. This is our second car purchase with Toyota of Louisville and we have been very happy with their customer service. More

Professional courteous and fast. The dealership is clean and service is excellent. They take great care of my camry The dealership is clean and service is excellent. They take great care of my camry More

Tim would not tell me the price of multiple cars I asked about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible valuation on my trade in on top of not moving the price, any time I tried to explain what I wanted for the trade in he would just talk over me and yell about how they wouldn’t give me Kelly blue book value when I never once asked for Kelly blue book value, his manger then proceeded to offer me more than double what Tim said was the highest they would go, the remote start has not worked since I left the lot More

Tim was patient as he answered all my questions. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. More

Service Dept: took car in for repair of issue related to Toyota Customer Support Program notice related to front transfer case electro-magnetic clutch as well as 5000 mile service. Provided Toyotas letter r Toyota Customer Support Program notice related to front transfer case electro-magnetic clutch as well as 5000 mile service. Provided Toyotas letter regarding the same to Kevin upon dropping off the car. Explained I wanted the problem diagnosed and fixed as covered under Toyotas letter to me. Picked up car hours later to find they only performed the 5000 mile service and had not made any notes I wanted the transfer case issue addressed! Missed a whole day of work to have this issue fixed only to find they never even looked at it! Very unsatisfactory service. More

Unlike Oxmoor Toyota ,With Toyota of Louisville . I felt no pressure .I didn't need to set an appointment. They let me test drive the car by myself. I Would buy from them again. I felt no pressure .I didn't need to set an appointment. They let me test drive the car by myself. I Would buy from them again. More

I always experience great customer service. Did a fantastic job on my car’s dashboard & mechanical. Did a fantastic job on my car’s dashboard & mechanical. More

They are very friendly and easy to work with. I noticed some damage to the headliner after picking up car and they have corrected it quickly and professionally. I noticed some damage to the headliner after picking up car and they have corrected it quickly and professionally. More