Toyota of Longview
Longview, TX
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Service while I wait I live about an hour from the dealership. I appreciate that I am able to wait in their nice waiting area while my car is serviced. They usually comp I live about an hour from the dealership. I appreciate that I am able to wait in their nice waiting area while my car is serviced. They usually complete the work in about an hour although sometimes is may take longer depending on what type of service is required. More
We always have our 2012 prius taken care of by this dealersip since we moved to East Texas. They are professional, attentive, thorough and very dependable. They keep my car running perfectly. dealersip since we moved to East Texas. They are professional, attentive, thorough and very dependable. They keep my car running perfectly. More
Repair of stalled car I have a month-old car that one morning had absolutely no power. The car was transported to Toyota of Longview on a Friday. It was fixed and returne I have a month-old car that one morning had absolutely no power. The car was transported to Toyota of Longview on a Friday. It was fixed and returned Monday. Because of the COVID 19, Carolyn Jackson delivered the car so that I could continue to shelter in place. I’m very grateful for such consideration and service. To all of Toyota of Longview employees, stay safe and thanks. More
Great! Good service done in a timely manner. LandCruiser was returned in immaculate condition. My only disappointment was that they could not do a state in Good service done in a timely manner. LandCruiser was returned in immaculate condition. My only disappointment was that they could not do a state inspection. More
Scheduled appointment for first year maint. Wife took Highlander in and all was done except oil change- oops. Y’all called and apologized and set up for the next day. We are only human and I think y’all Highlander in and all was done except oil change- oops. Y’all called and apologized and set up for the next day. We are only human and I think y’all are some pretty good ones. Thanks george b. More
Had an issue with my service, my battery was damaged while my vehicle was being serviced. I didn’t realize this until I drove all the way home and had to turn around and go back to the dealership. I did while my vehicle was being serviced. I didn’t realize this until I drove all the way home and had to turn around and go back to the dealership. I did receive a new battery. Since then I found a large bolt sitting in the passenger floor board. A little neevous that something was taken apart and not put back together. Hope not. More
Disappointed in this visit. I was on time for my appointment, a simple oil change took an hour & thirty minutes. I received no explanation, & no apology. appointment, a simple oil change took an hour & thirty minutes. I received no explanation, & no apology. More
We went in with the intention of looking at 2 different Toyota vechicles and deciding which model to purchase. The salesman, Bobby Cozad that worked with us was very helpful. Toyota vechicles and deciding which model to purchase. The salesman, Bobby Cozad that worked with us was very helpful. More
I went to buy my car since my lease was up April 4 2020. The first Sale man I had was great. Then he had to go get help. The other guy came out told I had five options and he started telling me my options. The first Sale man I had was great. Then he had to go get help. The other guy came out told I had five options and he started telling me my options. Then he told me if I purchase my car I would have to pay all tax, license and and title on the car. My Son and I got up and walked out. Then I got three credit alerts that y'all had ran my credit three times. I won't be going back to your dealership. I don't remember the guy name he had only been there about two weeks. More
service dept is very nice and friendly i got my oil changed and tires rotated and an inspection, it was fast and service department is always helpful and friendly. I got my car right in and i got my oil changed and tires rotated and an inspection, it was fast and service department is always helpful and friendly. I got my car right in and no waiting More