Toyota of Longview

I scheduled my appointment with Carolyn. She was okay but Teeto in the service department was outstanding! He took care of us In a professional manner with an upbeat personality and a great attitude. My hus Teeto in the service department was outstanding! He took care of us In a professional manner with an upbeat personality and a great attitude. My husband and I both had our vehicles serviced and Both vehicles were completed when promised. More

Clean facility. Humans are courteous. Sales staff follows up with phone call. Service is courteous, however service has failed to repair problem after I delivered vehicle. Part was not in stock. Had to retu up with phone call. Service is courteous, however service has failed to repair problem after I delivered vehicle. Part was not in stock. Had to return at later date. Slight inconvenience More

Great.. Great service on car. That is all. I don't have anything else to say. It was great for you to service my car. Have a great day and week. Great service on car. That is all. I don't have anything else to say. It was great for you to service my car. Have a great day and week. More

Went in for a oil change and inspection, $170 later...customer satisfaction was great. I would recommend Toyota of Longview for anyone looking for a car or truck. later...customer satisfaction was great. I would recommend Toyota of Longview for anyone looking for a car or truck. More

The service has been great for me. Every time I need service that was not scheduled, they have taken care of me. The staff was very friendly and helpful. service that was not scheduled, they have taken care of me. The staff was very friendly and helpful. More

20,000 mile service Efficient service time frame and Pandemic safe practices. Waiting area appropriate social distancing. Check out contact free. I called the day before Efficient service time frame and Pandemic safe practices. Waiting area appropriate social distancing. Check out contact free. I called the day before and had appointment the next day. More

BEWARE of this dealership at all costs . Car salesman Harvey Braden is very unprofessional with dealing with a fellow veteran . He made sexist remarks to my wife as we were about to test drive a car that Harvey Braden is very unprofessional with dealing with a fellow veteran . He made sexist remarks to my wife as we were about to test drive a car that was obviously not serviced. He then pointed out that the internet price is the best price with no haggling . Let this be known the car had bad breaks, steering was off , had false advertisement stating there was a back up camera , all of the equipment to change a flat tire was missing. Also the cruise control and Bluetooth were acting funky. Just a poor services car. I am a potential buyer of this car but not for the listed price considering all the issues. He assumed that I called him a thief if I would buy it for the listed price. Then brought in his sales manager that was very rude and threatened me. I’ve never been to a dealership that the customer service was this terrible. So I left. When I left I tried to call the salesman Harvery Braden who immediately hung up on me . Very rudely. So I called back because they still have my information in there system. So I called back and Amy the so called head manager was helpful at first because I am a customer . But I could over hear Harvey Braden saying he didn’t like me so I can’t come back. So she rudely hung up on me aswell. DONT go to this dealership if you are a veteran because they will walk all over you. I’m service connected disable and there unprofessional attitude can’t be tolerated. DONT go to TOYOTA of Longview they are a scam. If I could give 0 stars I would . More

Took my car in for regular service. Nice experience and service was quick and done in the length of time they told me it would be done. service was quick and done in the length of time they told me it would be done. More

Great salesman! He is and always has been (bought our last Toyota from him too!) friendly, easy to deal with, thorough in his explanations and honest. I have felt that he offered the best price and the last Toyota from him too!) friendly, easy to deal with, thorough in his explanations and honest. I have felt that he offered the best price and the least hassle I have ever had. I do not enjoy the process of buying a new vehicle but Mr Cogburn makes it easier. He has also been available after the sale anytime we have had questions. He responds quickly and with great patience as I have little understand of techie features! Debbie J More

It was quick and easy! Super fast! Everyone is very friendly and helpful with questions! I will recommend this service department to everyone I know! friendly and helpful with questions! I will recommend this service department to everyone I know! More