Toyota of Longview
Longview, TX
Filter Reviews by Keyword
By Type
Showing 510 reviews
Lori is the best! The dealership did a great job and made sure we found the Highlander we wanted. Lori Griffith is the best! Have purchased 5 vehicles from her over t The dealership did a great job and made sure we found the Highlander we wanted. Lori Griffith is the best! Have purchased 5 vehicles from her over the years and will keep using her and recommending her to everyone. More
Great buying experience I have purchased two vehicles from this dealership, since 2012. Both times I have had a great experience. My sales associate both times was Lori Gri I have purchased two vehicles from this dealership, since 2012. Both times I have had a great experience. My sales associate both times was Lori Griffith. She is top notch! I would buy from this dealership again. More
Fast & Easy. No Pressure I've bought 5 vehicles from Toyota of Longview (aka Pat Lobb's) 3 new 2 used one of which I still have. All were bought through Lori G. All were excel I've bought 5 vehicles from Toyota of Longview (aka Pat Lobb's) 3 new 2 used one of which I still have. All were bought through Lori G. All were excellent experiences. She takes her time and isn't pushy. The next car I by will be from Lori. I just hope she doesn't decide to go to work for Fiat or Kia. lol My latest endeavor is a 2017 Camry SE not a lot of frills but a nice car all the way around. More
Excellent Our saleswoman, Tammi Taylor found us exactly what we wanted, color, options , etc. and knew the Highlander inside and out. She was exceptional in her Our saleswoman, Tammi Taylor found us exactly what we wanted, color, options , etc. and knew the Highlander inside and out. She was exceptional in her training, making it the most pleasant experience ever buying a vehicle. Becky was exceptional also. She was professional and personable. Presented an excellent warranty option for us. More
OursecondPrius Lori was able to help us find the very car we were looking for! It was the right color and the right price. She makes the buying experience enjoyable! Lori was able to help us find the very car we were looking for! It was the right color and the right price. She makes the buying experience enjoyable! More
Wonderful Experience I worked with Alex on my purchase. Although he is new he was very knowledgeable on the RAV4. He was very patient with me teaching me all the technolog I worked with Alex on my purchase. Although he is new he was very knowledgeable on the RAV4. He was very patient with me teaching me all the technology. He is very personable, easy to talk to and funny salesman. A very all-around salesman. I highly recommend asking for Alex if you are in the market for a Toyoto. More
Excellent Lori continues to be The Only car sales person I trust implicitly. When I express to Lori what I want she delivers without trying to direct me toward Lori continues to be The Only car sales person I trust implicitly. When I express to Lori what I want she delivers without trying to direct me toward something else. More
GREAT Experience Went in expecting to "negotiate". To my "pleasant" surprise, we were able to make a deal the very first time. No hassle; no back and forth; no xx; our Went in expecting to "negotiate". To my "pleasant" surprise, we were able to make a deal the very first time. No hassle; no back and forth; no xx; our thanks to Lori, Dan and Harold Hurst. Had to bring a car in from Jackson, MS as Prius Three vehicles around Longview are pretty scarce. Two days later, I was driving home in my new Prius, Such a pleasant experience. Will be recommending to all that will listen. More
New car purchase I have bought 5 cars or SUV from this dealership. They are truly remarkable to work with. The sales department is efficient and makes car buying more I have bought 5 cars or SUV from this dealership. They are truly remarkable to work with. The sales department is efficient and makes car buying more fun than frightening. Most important to me is they teach you! Teach you to operate everything on the car. There are times when I've gone back and Lori my salesperson comes right outside and shows me again and again. More
Stay away from the service department Finally took the Wife's 2007 Rav4 in for the rear lower suspension arm recall where they epoxy them together. With only 42000 miles on it, drove just Finally took the Wife's 2007 Rav4 in for the rear lower suspension arm recall where they epoxy them together. With only 42000 miles on it, drove just fine there to drop it off. Picked it up later in the day, drove horrible on the way home bouncing all over the place. After a few days of me trying to figure out what was wrong, took it back. Turns out that "BOTH" front struts were damaged. We were riding on the coils. How on earth did the service department manage to destroy both front struts? Did it fall off the rack? They even let it go out the door like that. They took absolutely no responsibility for the damage. Had them replaced with KYB struts that they even had the audacity to overcharge me on both. Now I would not let these losers work on a little red wagon. If there was a way to give negative stars, I would give a minus 5. More