Toyota of Longview

Service Great service. Repaired an annoying rattle in my 2019 Avalon. Fast too! I will return for future service.Toyota mak fine automobiles. Thanks Donald Great service. Repaired an annoying rattle in my 2019 Avalon. Fast too! I will return for future service.Toyota mak fine automobiles. Thanks Donald Brown More

Tony is an amazing salesman! Received top notch service from Tony in sales and Tammi in business office! Tony let me take my time with my decision, looked all over the state for t Received top notch service from Tony in sales and Tammi in business office! Tony let me take my time with my decision, looked all over the state for the car I wanted, and then called me the next day to see how I was enjoying my car and if I had any questions. More

good job I have always taken my Kia van there to be worked on they are very friendly and always do a good job I trust their mechanics to always help me. I have always taken my Kia van there to be worked on they are very friendly and always do a good job I trust their mechanics to always help me. More

Amazing Miss Cabrera is absolutely by far the best sales person I have ever had the pleasure and experience of buying a truck from. She made me feel so welcom Miss Cabrera is absolutely by far the best sales person I have ever had the pleasure and experience of buying a truck from. She made me feel so welcomed and at home. I not only left the dealership with a new truck but with a new friend also. So Toyota I have to give you a big thumbs up on your training skills because this young lady is the epitome of professionalism. So please keep up the good work. More

Nothing to brag about I had stopped in for a warranty repair on my 5 week old vehicle. It was a clear manufacturing defect that needed to be fixed. The dealership said it I had stopped in for a warranty repair on my 5 week old vehicle. It was a clear manufacturing defect that needed to be fixed. The dealership said it was not their responsibility but would contact the manufacturer on my behalf. They did, but the manufacturer delayed getting an answer. I had to pay nearly $400 out of pocket. The manufacturer then replied it was not their fault. The dealership gave little support and suggested I deal with it myself. I was able to resolve the issue without their help but had to spend a lot of time chasing an issue that ultimately was a Toyota problem. There was no follow up from the dealership and the dealership destroyed the malfunctioning product so that the manufacturer could not inspect. I would have expected a stronger customer service response from a dealership where I just bought a car. More

Satisfied Autumn had great customer service and was very attentive to what I wanted to get done. Highly recommend. It did take longer than should 3+ hours but I Autumn had great customer service and was very attentive to what I wanted to get done. Highly recommend. It did take longer than should 3+ hours but I also understand that I was a walk-in. Employees were all very helpful, to me. (Someone who doesn't know much about vehicles.) More

Service has always been good. Miss my Service Advisor Chuck but getting to know Jeff. I got there early and they were able to take me right in. has always been good. Miss my Service Advisor Chuck but getting to know Jeff. I got there early and they were able to take me right in. More

Not one good experience in 2 years. Poor service. Every time we have brought our vehicle in to be serviced we have had to wait at least an hour. Every time, even if we had an appointment or just for a Every time we have brought our vehicle in to be serviced we have had to wait at least an hour. Every time, even if we had an appointment or just for a simple oil change. The time before last they changed the cabin air filter and left leaves and dirt all in the glove box. This time we brought it in cause we had a small nail in the tire and just needed it plugged. I called ahead and they said it would take no more than an hour... well it took 2 hrs and they left all the plugs off the tires so I went back to ask for them and the guy was txting on his phone the whole time and gave me green ones instead of the black ones that were originally on my vehicle. I asked for black and he said that was the only color they had. Every time we leave this dealership we are frustrated with the service. More

Professional and great service Great experience from the purchase, a year ago, to the service department.. prompt with service reminders and appointments. One of the best decisions Great experience from the purchase, a year ago, to the service department.. prompt with service reminders and appointments. One of the best decisions I’ve made was to change to Toyota. Love my Toyota family! More

5k service Had my RAV4 serviced. They took my car in promptly and made me feel welcomed as I waited for the vehicle. My vehicle was done in a very timely manner Had my RAV4 serviced. They took my car in promptly and made me feel welcomed as I waited for the vehicle. My vehicle was done in a very timely manner and I am pleased with the dealerships service department!!! More